Forum Discussion
FSLogix 2210 (2.9.8361.52326) bugs: black screen and log off issues
Hi all, there seem to be a couple of bugs in FSLogix 2210 (2.9.8361.52326): some users experience a black screen when logging on (loading their profile may take up to 10-15 minutes), session logoffs ...
That issue, according to Microsoft, should have been fixed for the 2210 HF1 version:
https://learn.microsoft.com/en-us/fslogix/overview-release-notes
"Fix: Resolved an issue where users would be stuck at a black screen as a result of attempting to empty the Recycle Bin prior to roaming."
But it could still be there tbh.
I'd try with a previous version. We're using 2201 HF2 and it works fine. Or you could try upgrading to the 2210 HF2 or to the latest available, the 2210 HF3 Preview (even though I'd be careful with that one).
https://learn.microsoft.com/en-us/fslogix/overview-release-notes
"Fix: Resolved an issue where users would be stuck at a black screen as a result of attempting to empty the Recycle Bin prior to roaming."
But it could still be there tbh.
I'd try with a previous version. We're using 2201 HF2 and it works fine. Or you could try upgrading to the 2210 HF2 or to the latest available, the 2210 HF3 Preview (even though I'd be careful with that one).
HF3 is a good hint. I've read about it and already forgot that. I'll test tomorrow. Thank you. And I've found a Citrix forum where a lot of other people are affected of this issue.