Caption/transcription generation issues?
The option to generate captions/transcriptions for videos stored in SharePoint/OneDrive has been working fine in our tenant for months, but yesterday users started reporting an error message. When attempting to generate captions, the message indicated that the request could not be completed. By late evening (10 PM EST), the request process was working, but as of 9:30 this morning, no captions have been generated, even for very short videos. There's nothing in the Service Health section of the admin center, so not sure what's going on. EDIT: I just tried requesting captions in another tenant and am getting the same message as yesterday We're having trouble generating a transcript and captions right now. Try again in a bit.