Forum Discussion
FlorianMaass
Jun 09, 2022Copper Contributor
Shared Mailbox - Deactivate Calendar and Contacts
Hey everybody, I am struggeling to find the solution to my problem on the web and cannot believe that this should not be possible. We are using a few shared mailboxes (info@... / accounting@....
FlorianMaass
Jun 14, 2022Copper Contributor
Hello again,
I have now removed all exisiting access to one of the shared mailboxes and added the "Editor" Permission on "inbox" for myself. I then added the mailbox manually but when trying to open the mailbox I get the error:"The Folder cannot be displayed. Microsoft Outlook cannot access the selected Location". (Freely translated).
Any ideas why this isn't working?
I have now removed all exisiting access to one of the shared mailboxes and added the "Editor" Permission on "inbox" for myself. I then added the mailbox manually but when trying to open the mailbox I get the error:"The Folder cannot be displayed. Microsoft Outlook cannot access the selected Location". (Freely translated).
Any ideas why this isn't working?
VasilMichev
Jun 14, 2022MVP
When using folder-level permissions, make sure to add at least "FolderVisible" permissions on the Root folder ("Top of Information store"). As well as any additional folders in the path.