Forum Discussion
ErikFrangez
May 31, 2020Copper Contributor
RetantionPolicy not visible inside Outlook and OWA (some mailboxes)
Hello, we have Exchange 2016 deployed on Windows Servers 2016 (with all patches installed, including CU16). Recently some our users reported that they don't see retention policys inside Outloo...
manuphilip
May 31, 2020Brass Contributor
HiErikFrangez ,
Retention Policies can be overridden by Retention Hold Policies. Check, if there are Retention Hold policy applied. Disable the policy. For example, check
Get-Mailbox "Michael Allen" | Select RetentionHoldEnabled
If this is enabled, disable it by
Set-Mailbox "Michael Allen" -RetentionHoldEnabled $false
- ErikFrangezMay 31, 2020Copper Contributor
manuphilip Thank you but I have already check this. Its disabled.
- manuphilipMay 31, 2020Brass Contributor