02-10-2017 09:37 AM
02-10-2017 09:37 AM
We receive several emails from companies that use a particular click counting service that appears to have been flagged as malicious by Advanced Threat Protection. Is there a way for me to request that the links be reviewed to verify that the site is hosting malicious code and if not for the block to be changed?
02-10-2017 10:51 AMSolution
Yes, read the last item in the FAQ here: https://technet.microsoft.com/en-us/library/mt789012(v=exchg.150).aspx
Well, read the whole FAQ, it's great! :)
02-10-2017 11:53 AM
Thank you. I had probably seen that before but forgot it was there. I'm not really sure why Microsoft support could not have pointed me there. I did one final check before sending in the URL's and they are no longer flagged as malicious.
04-18-2017 06:25 AM
04-18-2017 11:06 AM
I dont think there's a special place for Safe Links, but I can at least ask :)
02-26-2018 11:18 PM
Sorry to resurrect a dead thread, but we are having the same problem as Jimmy with ATP "Safe Links" reporting a legit website as dangerous/malware/phishing. I have searched but have not found a place to report and resolve this false positive? Any ideas?
The site is not flagged by SmartScreen in Edge, so I'm unable to file a report there. The warning only appears in Outlook.com and Office 365 when a link to our site is clicked.
Thanks for any pointers!
02-28-2018 09:27 AM
03-13-2018 07:44 AM
03-15-2018 11:37 AM
You can add them to a whitelist that will not get rewritten
03-15-2018 01:52 PM
The whitelist is only good for the organization you admin for. The solution we are seeking is across all of Office 365 and Outlook.
03-15-2018 01:54 PM
Understood, and I agree, it would be great to have a place to refer the companies I have to whitelist to for larger resolution with MS as a whole.
07-31-2018 07:20 AM
Do you have any updates on this ? It would be efficient, office 365 wise, to have a place where to submit safe links false positives.
Thanks in advance!