Forum Discussion
Jimmy_Comer
Feb 10, 2017Copper Contributor
Requesting a review of a blocked link - Safe Links Advanced Threat Protection
We receive several emails from companies that use a particular click counting service that appears to have been flagged as malicious by Advanced Threat Protection. Is there a way for me to request th...
- Feb 10, 2017
Yes, read the last item in the FAQ here: https://technet.microsoft.com/en-us/library/mt789012(v=exchg.150).aspx
Well, read the whole FAQ, it's great! :)
VasilMichev
Feb 10, 2017MVP
Yes, read the last item in the FAQ here: https://technet.microsoft.com/en-us/library/mt789012(v=exchg.150).aspx
Well, read the whole FAQ, it's great! :)
- Brent EllisApr 18, 2017Silver ContributorDusting this off, I've got the same question, i'd like to confirm that you are referring to the "Malware Protection Center" (https://www.microsoft.com/security/portal/submission/submit.aspx) -- it seems maybe that is specifically for ATP Safe Attachments, rather than safe links (though maybe I am reading it wrong).
There is also a place for reporting missed URLs, but I dont see the one specifically for URLs that are for false positives for Safe Links.- VasilMichevApr 18, 2017MVP
I dont think there's a special place for Safe Links, but I can at least ask :)
- Jonathan HammerFeb 27, 2018Copper Contributor
Sorry to resurrect a dead thread, but we are having the same problem as Jimmy with ATP "Safe Links" reporting a legit website as dangerous/malware/phishing. I have searched but have not found a place to report and resolve this false positive? Any ideas?
The site is not flagged by SmartScreen in Edge, so I'm unable to file a report there. The warning only appears in Outlook.com and Office 365 when a link to our site is clicked.
Thanks for any pointers!
Jonathan
- Jimmy_ComerFeb 10, 2017Copper Contributor
Thank you. I had probably seen that before but forgot it was there. I'm not really sure why Microsoft support could not have pointed me there. I did one final check before sending in the URL's and they are no longer flagged as malicious.