Forum Discussion
Nathee021
Nov 17, 2020Copper Contributor
Receiving emails that were NOT sent to me...
I have been dealing with this for sometime now and have tried to dig and get to the bottom of it but I cannot figure it out. Every couple of days I receive an email that was 100% not sent to me....
VasilMichev
Nov 17, 2020MVP
This can be caused by some form of forwarding, or the messages in question can simply be spam/phishing ones. Best report those to your IT support folks, as they can obtain additional data via Message trace: https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/message-trace-scc?view=o365-worldwide
Nathee021
Nov 17, 2020Copper Contributor
I am the IT Support Folks 😄
Definitely no forwarding rule involved nor is it spam/phishing. They are actual emails that our employees have sent to people outside our organization.
The message traces show that the emails are sent to both the external person and myself. However I am NOT on the email outbound in any way shape or form... When I look at the email in my inbox it only shows the external user in the "to field".
- VasilMichevNov 17, 2020MVP
You might as well be in the BCC field. Or have a rule that auto-BCCs you. Again, message trace (and detailed message trace) should give you a hint.
- Nathee021Nov 17, 2020Copper Contributor
I have investigated all of those paths. There are no rules set up for that and I am NOT on the BCC field of these emails. The message traces have not given any further insight into this.