Forum Discussion
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Jan 27, 2017Question regarding NDR
Hello Champs,
Please clarify on below question.
On-premise AD Account ->AAD Connect->Office365
When we delete on-premise AD account and replicate this via AAD Connect the Mailbox gets deleted.
When this mailbox is in soft deleted state can it still recieve emails ? or will it send NDR messages?
What is the other way to keep the mailbox recieveing emails even though it is in soft deleted state?
- Brent EllisSilver Contributorit cant receive emails at all, the only way that particular email address would be to create a shared mailbox with the same email address, un-delete the mailbox (which becomes a cloud account) and reassign it a license, or create a completely new account with the same email
The best way to acomplish the goal you want it to convert to a shared mailbox, you have here how to do it. https://support.office.com/en-us/article/Convert-a-user-mailbox-to-a-shared-mailbox-2e122487-e1f5-4f26-ba41-5689249d93ba?ui=en-US&rs=en-US&ad=US