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rsalasidis's avatar
rsalasidis
Copper Contributor
Nov 10, 2019

Outlook Client unable to search on Server. 'Server unavailable. 12 months of results shown.'

I am getting this error with a client on a main workstation, but another workstation searches via Outlook works OK   One workstation is running Office 365 Pro Plus 1902 - not working Another Lapto...
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rsalasidis's avatar
rsalasidis
Copper Contributor
Nov 10, 2019

Continued playing with the outlook client.

 

I right clicked an email address and opened Data File Properties.

 

I clicked on Folder size. Closed it, and then it just worked.

 

I went back to the DataFileProperties, and my Sync Issues went from 144k to 9k

 

Now it seems to work ??? Asks for 'find more on server' where it finds the search items OK.

 

Any idea what is going on?

  • doozer's avatar
    doozer
    Copper Contributor
    Jan 23, 2020

    rsalasidis 

    while it doesn't answer your question: I had the exact same issue on one client and followed the steps you did (with one exception, I clicked on "server data" in the window that opens when you click on "folder size"). And now it works...

  • connordabron's avatar
    connordabron
    Copper Contributor
    Jun 29, 2020

    Can confirm, right click the account with search issues, Data File Properties... > Folder Size... > Server Data, try searching again, works fine...

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