Forum Discussion
TonyRedmond
Nov 25, 2022MVP
Microsoft’s Cloud Email Signatures Solve a Problem for Outlook
Microsoft says that the roaming (or cloud) email signatures feature is now fully deployed. The new approach solves an Outlook problem, but it’s not a universal panacea for the management of email...
TonyRedmond
MVP
Exclaimer are supposed to have the contacts with Outlook engineering to resolve issues like this. They're the only ones who can sort out their product...
Neil Jordan
Nov 28, 2022Brass Contributor
You seem to miss the point that I am not just talking about users who have Exclaimer though. This is a rollout which is causing widespread issues.
- TonyRedmondNov 28, 2022MVPSorry. I do that sometime when I scan stuff too quickly. It's a bad habit born of too many things on the go...
If you're dealing with situations that are basic Outlook (no third-party add-ons involved), then the correct course of action is to log a call with Microsoft support. This is the only way that Outlook engineering will hear about the problem and get involved (if necessary) to get a fix.
If the client has signature add-ons installed, then the first port of call is to contact the add-on vendor.- disappointedcustomer2280Mar 10, 2024Copper Contributor"log a call with Microsoft support".
Impossible!
I struggle with this "sucknature", too. Not finished, not working at all! Not at least basically a technology, where I could say "ok, microsoft, it seems as if your engineers use their brain...". If AT LEAST my own created sucknature would stay in o365 and replicate between 2 pc's, but no. Not even that is possible. And yes, the outlook setting is done on both pc's.