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Forum Discussion

Seraphin67

Copper Contributor

Aug 14, 2024

Lost ECP and OWA Exchange

Hello,

I have a little problem. I have 2 servers in DAG. When I restarted exchange server, I lost access to the ECP and OW. All of my services IIS are started, I’ve got the access to my Exchange Management Shell and when I try the command Get-EcpVirtualDirectory, I’ve the following message :

Failed to create Internet Information Services (IIS) directory entry. Error message: Server execution failed. Hresult = -2146959355 + CategoryInfo: NotInstalled: (ServerExchange …)

2016

admin

Exchange Server

4 Replies

Seraphin67
Copper Contributor
Aug 17, 2024
Thank you for your answer, but I have some question :

- On my configuration, I have 2 servers on dag but when I stop the first server, the client outlook can't switch to the second server. So I fear when I delete the server the client not switch to the server I created.

- It's possible to reinstall IIS without affect the exchange server ?

Best regards
oliwer_sundgren
Steel Contributor
Aug 15, 2024
Hi! Seraphin67
Can you view the directories in IIS correct or does it seems to be issues even there?
Have you tried to do an iisreset?
Does the eventviewer show any further information or related errors?

The error code however make it seem like
1: Either you're not part of the Organization Management group for Exchange
2: The Directories are corrupt

If push comes to shove you might need to re-create the directories and see if that helps

Let me know how it goes

Kind Regards
Oliwer
- Seraphin67
  Copper Contributor
  Aug 15, 2024
  Good morning oliwer_sundgren,
  
  When I start the IIS administration service, the following message appear : IIS administration service : Error 2 (File Not Found).
  I see the same error on the eventviewer but when I started IIS application I have access to the directories but perhaps is malfunctioning.
  I can try an iireset, but I fear that server exchange will fall.
  
  Best regards
  Seraphin
  - oliwer_sundgren
    Steel Contributor
    Aug 15, 2024
    Hello again Seraphin67
    
    Im sorry to say but it does seem that there is something very wrong with the server.
    I would recommend that you try and install a new Exchange server to the organisation and see if that new installation will work as expected, and then work on removing the failing server from the organisation.
    
    Kind Regards
    Oliwer

Resources

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Hello,

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Hello,

Failed to create Internet Information Services (IIS) directory entry. Error message: Server execution failed. Hresult = -2146959355 + CategoryInfo: NotInstalled: (ServerExchange …)

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Exchange","moderationData":{"__ref":"ModerationData:moderation_data:4221472"},"body":"Thank you for your answer, but I have some question :

- On my configuration, I have 2 servers on dag but when I stop the first server, the client outlook can't switch to the second server. So I fear when I delete the server the client not switch to the server I created.

- It's possible to reinstall IIS without affect the exchange server ?

Best regards","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-08-17T01:59:09.192-07:00","lastPublishTime":"2024-08-17T01:59:09.192-07:00","metrics":{"__typename":"MessageMetrics","views":306},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Exchange/category:products-services/category:communities/community:gxcuf89792board:Exchange_General/message:4218666/message:4221472","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:34":{"__typename":"Rank","id":"rank:34","position":15,"name":"Steel Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:345947":{"__typename":"User","id":"user:345947","uid":345947,"login":"oliwer_sundgren","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-21T11:55:07.700-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0zNDU5NDctMTU4NTc1aTVCMjA3REIzMkIwNEIxMTc"},"rank":{"__ref":"Rank:rank:34"},"entityType":"USER","eventPath":"community:gxcuf89792/user:345947"},"ModerationData:moderation_data:4219679":{"__typename":"ModerationData","id":"moderation_data:4219679","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4219679":{"__typename":"ForumReplyMessage","uid":4219679,"id":"message:4219679","revisionNum":1,"author":{"__ref":"User:user:345947"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Exchange_General"},"parent":{"__ref":"ForumTopicMessage:message:4218666"},"conversation":{"__ref":"Conversation:conversation:4218666"},"subject":"Re: Lost ECP and OWA Exchange","moderationData":{"__ref":"ModerationData:moderation_data:4219679"},"body":"Hi! Seraphin67
Can you view the directories in IIS correct or does it seems to be issues even there?
Have you tried to do an iisreset?
Does the eventviewer show any further information or related errors?

The error code however make it seem like
1: Either you're not part of the Organization Management group for Exchange
2: The Directories are corrupt

If push comes to shove you might need to re-create the directories and see if that helps

Let me know how it goes

Kind Regards
Oliwer","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2024-08-15T03:59:14.600-07:00","lastPublishTime":"2024-08-15T03:59:14.600-07:00","metrics":{"__typename":"MessageMetrics","views":362},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Exchange/category:products-services/category:communities/community:gxcuf89792board:Exchange_General/message:4218666/message:4219679","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDEzMjowfGludCw0MjE5NzEwLDQyMTk3MTA","node":{"__ref":"ForumReplyMessage:message:4219710"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:4219710":{"__typename":"ModerationData","id":"moderation_data:4219710","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4219710":{"__typename":"ForumReplyMessage","uid":4219710,"id":"message:4219710","revisionNum":1,"author":{"__ref":"User:user:1284993"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Exchange_General"},"parent":{"__ref":"ForumReplyMessage:message:4219679"},"conversation":{"__ref":"Conversation:conversation:4218666"},"subject":"Re: Lost ECP and OWA Exchange","moderationData":{"__ref":"ModerationData:moderation_data:4219710"},"body":"

Good morning oliwer_sundgren,

When I start the IIS administration service, the following message appear : IIS administration service : Error 2 (File Not Found).
I see the same error on the eventviewer but when I started IIS application I have access to the directories but perhaps is malfunctioning.
I can try an iireset, but I fear that server exchange will fall.

Best regards

Seraphin

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"postTime":"2024-08-15T05:14:55.083-07:00","lastPublishTime":"2024-08-15T05:14:55.083-07:00","metrics":{"__typename":"MessageMetrics","views":340},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Exchange/category:products-services/category:communities/community:gxcuf89792board:Exchange_General/message:4218666/message:4219710","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDEzMjowfGludCw0MjE5NzkxLDQyMTk3OTE","node":{"__ref":"ForumReplyMessage:message:4219791"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:4219791":{"__typename":"ModerationData","id":"moderation_data:4219791","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4219791":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:345947"},"id":"message:4219791","revisionNum":1,"uid":4219791,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Exchange_General"},"parent":{"__ref":"ForumReplyMessage:message:4219710"},"conversation":{"__ref":"Conversation:conversation:4218666"},"subject":"Re: Lost ECP and OWA Exchange","moderationData":{"__ref":"ModerationData:moderation_data:4219791"},"body":"Hello again Seraphin67

Im sorry to say but it does seem that there is something very wrong with the server.
I would recommend that you try and install a new Exchange server to the organisation and see if that new installation will work as expected, and then work on removing the failing server from the organisation.

Kind Regards
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