Forum Discussion

Iriy777's avatar
Iriy777
Brass Contributor
Apr 19, 2023

Forwarding issue when sending to DL

Hi,

I have a following scenario:

In the domain A and Domain B. There is a userDomainA. He sends email to userDomainB that has forwarding configured on his mailbox to forward all with keeping copy to contactA with address userDomainA. Everything works fine.

Now userDomainA sends email to groupDomainB, where userDomainB is a member and getting Delivery Failed message.

There is a mail relay that allows only internal Exchange servers to send from DomainA. When sending directly to userDomainB, the email that was forwarded is received with envelope sender of userDomainB, as it should be. However, when the message is sent to DL - envelope sender is listed as userDmainA and thus being blocked by relay.

I have access to both Exchanges. Issue is reproducible with new users and groups. Any idea how I can solve it? I have a few users that has mailboxes in both domains and want the same setup

  • Dan_Snape's avatar
    Dan_Snape
    Steel Contributor
    A forwarded message effectively is sent from the mailbox with the forward configured on it. That's not how a DL works...the message comes from the person who sent it to the DL. You'll have to configure your rules/connectors etc to allow the message or send the messages a different way.