Forum Discussion
Exchange Online Protected Email (Encryption/Rights Protection) - Protect button grayed out
I enabled message protection in our Office 365 tenant based on Tony Redmond's article here -https://www.petri.com/protect-email-office-365 but the protect button continues to be grayed out in Outlook...
It can take a while for the changes to take effect. If it has been over 24h, open a support case to have this properly investigated.
