Forum Discussion
Emails to Outlook delivered to Junk Email folder with SCL 1
I have submitted that again and they have now come back and said that our external IP address was listed on the Spamhaus PBL list - this wasn't the case last week when I first submitted the Outlook Deliverability Report however so I am waiting for that to propagate before I test sending to Microsoft's free email platform again to confirm the issue is resolved.
We are no longer listed on the PBL, but the issue remains - as I suspected.
I can't be the only one seeing this issue?
- No further updates on this one? We're still seeing this issue.
I am investigating the same problem.
In my mail the following issue existed which probably caused the mail to be placed in JunkMail:
- The Envelope From (i.e., Return Path or Mail-From)
was different from - The “Friendly” From (i.e., “Header” From)
- The Envelope From (i.e., Return Path or Mail-From)
Any news on this EDIT Support ?
We are having the same issue. Emails to Outlook / Hotmail are being randomly sent to junk - I say randomly, because I can send the same email twice to the same outlook account - 1 will get junked the other will go to inbox.
We are on no blacklists, have a good sending reputation with no issues across any of the blacklists. All relevant headers, security etc is configured correctly.
A postal service that makes random decisions about whether to deliver mail or not, is no use to anyone. Can we please get some feedback on this Microsoft.
