Forum Discussion
AutoMapping Shared mailbox issues
Just wondering if anyone else has observed an issue where users are happily working with automapped shared mailboxes in Outlook 2013, but after one user is upgraded to Outlook 2016 and continues to a...
- AutoMapping relies on AutoDiscover, so you probably have some AutoDiscover issues on the domain of the shared mailbox and it works fine in Outlook 2016 because it has a feature called Direct Connect (to Office 365) which is not available in previous versions.
Victor_Ungureanu
Microsoft
MicrosoftAutoMapping relies on AutoDiscover, so you probably have some AutoDiscover issues on the domain of the shared mailbox and it works fine in Outlook 2016 because it has a feature called Direct Connect (to Office 365) which is not available in previous versions.
I'm not sure it is AutoDiscover, because the autodiscover repsonse XML file has the problematic shared mailbox listed as an AlternateMailbox, so it should be mapping in Outlook. We have logged a ticket with Microsoft.
