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johnrtullis's avatar
johnrtullis
Copper Contributor
Sep 24, 2017

Sharing in Excel Online in OneDrive - Pivot table slicers don't appear in Android web browser

I'm having a strange problem with Excel online, and here is my example sheet for you to try:

 

https://1drv.ms/x/s!AhTZr-GdLCi2aRKYt60Nt5j7cT0

 

In a browser on a desktop computer (in my case Chrome) it looks like this, and the slicers work as they are meant to:

 

However, when I open the same link on my Android phone (Samsung Galaxy S5, Chrome) the slicers don't appear, and there is no placeholder like you sometimes get when slicers don't render:

 

Why are the slicers not displaying on mobile, and what can I do to fix the problem?

 

By contrast, if you choose to open the file in 'Excel' on the mobile, which is the mobile Excel Android app as opposed to Excel Online... 

 

 

...you get the following warning becase slicers aren't supported:

 

It's all very confusing. What I don't understand is why slicers won't appear when viewed in browser on my mobile phone. On my Android tablet the slicers appear to work fine, using the same link! 

 

Thanks

  • I'd also like to find a solution to this problem and am disappointed that none has been offered to this 5- month old post.

    • Diogo Pedro's avatar
      Diogo Pedro
      Copper Contributor
      I also would like to know a solution to this particular problem.
  • deepNDB's avatar
    deepNDB
    Copper Contributor

    johnrtullis Has this issue been resolved? I'm also interested in using pivot slicer functionality when opening Excel attachments in OneDrive on an Android device.

    • Chevychase77's avatar
      Chevychase77
      Copper Contributor
      Upvote. I can see it in google chrome on my phone but not in the app itself. Please help.
  • DonnaP700's avatar
    DonnaP700
    Copper Contributor

    johnrtullis I have the same issue but can't see that this was answered.  Is there a link to an answer elsewhere?

     

    • JasonHeberSprings's avatar
      JasonHeberSprings
      Copper Contributor

      DonnaP700 I hadn't thought about this in a while, but I just tested and no longer have this issue.  I never saw a response about the cause or solution.  Maybe it was a patch, and an update would help you.

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