Excel crashing

[Tony Waters]

 When I save an excel workbook selection as a webpage it crashes excel and recovers. This happens on more than 1 pc. In a few instances I am able to save it. But when I publish it to our site, the document is blank or refers to files missing. I am quite puzzled by Excels actions.

This should be just a simple saved data document that opens with a hyperlink.

Am I missing something?

Also, I am using Office 2016 Excel

Sincerely,

Tony Waters

[#2]

Hello,

I can reproduce the crash in my Excel Version 1708 Build 8431.2046 (Monthly Channel, Targeted) on Windows 7. I did not test it on Windows 10. My steps were:

• Create a new file, add some data on an empty sheet and save it
• Select File / Save As, select Webpage (*htm, *html) as format, select Selection/Sheet and then click on Publish or Save.

This is what appears in my Event Viewer then: 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2017-08-25T13:46:34.000000000Z" /> 
  <EventRecordID>242345</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>ZENTRALE</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>EXCEL.EXE</Data> 
  <Data>16.0.8431.2046</Data> 
  <Data>5999036c</Data> 
  <Data>EXCEL.EXE</Data> 
  <Data>16.0.8431.2046</Data> 
  <Data>5999036c</Data> 
  <Data>c0000005</Data> 
  <Data>00ac1c25</Data> 
  <Data>10a0</Data> 
  <Data>01d31da7e6a25040</Data> 
  <Data>C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE</Data> 
  <Data>C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE</Data> 
  <Data>ce3fa558-899b-11e7-9feb-005056c00008</Data> 
  </EventData>
  </Event>

I can also post this on MS Answers in the Office Insider Group, too, if needed.

Best,

Mourad

[#3]

Hi Mourad,

I repeated that on Win10 (1703.15063.540), same Excel build - crashed if publish selection.

[#4]

Hi there,

thanks, Baklan. I've searched for the issue too and MS is aware of it. Please see here: https://support.office.com/en-us/article/Fixes-or-workarounds-for-recent-issues-in-Excel-for-Windows...

Best,

Mourad

[#5]

To follow up on this question guys. Here is what I have found out.

A few Microsoft updates on August 22nd have caused a few windows issues.

To fix my issue here: Program "Microsoft O365 Professional Plus"

I have uninstalled and reinstalled this program and all 3 of my affected PC's.

Crisis has been averted. 

Sincerely,

Tony Waters

Field Service Technician II

Liquidity Services Inc.

www.liquidation.com

[#6]

Hi Tony,

Thank you for sharing, good to know that works. Bit strange for me why simple full repair fixed the issue which was on all PC:s. Do you know if you returned on the same build after re-installation?