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ioanapiti's avatar
ioanapiti
Copper Contributor
Nov 17, 2019

Error when trying to insert shape in Excel online

Hi all,

 

I have an Excel file that has a simple line shape :

When I open this file in Excel online, I cannot see the red line. I thought one way to get around it would be to insert the line in the online version of the file and maybe that will work, but I get the following error message when trying to insert a shape in the Excel online version of the file:

 

Has anyone come across this error before ? This blog entry from last year clearly states that shapes are now supported and https://www.youtube.com/watch?v=llIJ6I8X2TA clearly shows someone being able to perform the action of inserting a shape in Excel online.

 

Thank you.

3 Replies

  • SergeiBaklan's avatar
    SergeiBaklan
    Diamond Contributor

    ioanapiti 

    Yes, Excel Online supports shapes, but that could depend on your Office365 subscription. I'd start from new blank file with Excel Online. If you see Insert->Shapes menu

    and could work with them - no problems with your subscription but with the concrete file.

    • ioanapiti's avatar
      ioanapiti
      Copper Contributor

      SergeiBaklan thank you that worked. It seems to have been an issue with that particular file, I was able to replicate the shape in a new file and it is visible when I open that file in Excel online.

      • SergeiBaklan's avatar
        SergeiBaklan
        Diamond Contributor

        ioanapiti , so far so good, you are welcome. With your file, as variant, Excel Online could move your shape into the back and it's not visible under the chart.

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