Forum Discussion

Copper Contributor

Mar 15, 2018

Data Model/Power Query Error

When running a Power Pivot/Power Query in Microsoft Excel 2016/365, I run into the this error below: "The requested operation cannot be performed on a file with a user-mapped section open." (A...

BI & Data Analytics

Need Help

ENRIQUE GONZALEZ SANTIAGO

Copper Contributor

Sep 11, 2018

Hi Jeremy,

I have the same problem, did you find a way to solve it?

Thanks!

Best,

SergeiBaklan

Diamond Contributor

Sep 12, 2018

On the forums people say that's due to antivirus, in particular Trend Micro Officescan. Try to disable it for a while and check if helps. For example

https://social.technet.microsoft.com/Forums/en-US/4dbd3e1c-9b6d-4f16-a30a-d75429aaefd2/power-pivotpower-query-error-message?forum=Office2016ITPro

https://forum.powerpivotpro.com/forums/topic/power-pivot-refresh-error/

and some other, you may google for more.

ENRIQUE GONZALEZ SANTIAGO
Copper Contributor
Sep 19, 2018
Hi Sergei,

Cool, thanks for the help!
I'm gonna send this file to my IT department 'cause I don't have the privileges for making that change ... :(
Best,