ALT + ENTER closes all my Excel files

%3CLINGO-SUB%20id%3D%22lingo-sub-313733%22%20slang%3D%22en-US%22%3EALT%20%2B%20ENTER%20closes%20all%20my%20Excel%20files%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-313733%22%20slang%3D%22en-US%22%3E%3CP%3EUsing%20Windows%2010%20with%20Excel%202010%2C%20I'm%20connecting%20to%20my%20desktop%20via%20Citrix.%20When%20writing%20in%20a%20Excel%20file%2C%20if%20I%20want%20to%20write%20more%20lines%20in%20a%20single%20cell%2C%20to%20make%20a%20list%20of%20things%3A%20when%20I%20hit%20ALT%2BENTER%2C%20this%20closes%20all%20my%20Excel%20application%20and%20files%20and%20the%20screen%20becomes%20black.%20After%20a%20while%2C%20it%20shows%20again%20my%20desktop%2C%20but%20then%20I%20have%20to%20restart%20Excel%20and%20reopen%20the%20file.%20Looks%20like%20ALT%2BENTER%20is%20interpreted%20as%20a%20sort%20of%20%22shut%20down%20the%20Excel%20application%22.%20Hence%20I%20can't%20write%20more%20than%20one%20line%20in%20the%20cell%20(I'm%20not%20interested%20in%20the%20Alignement%20-%20Wrap%20Text.%20I%20need%20to%20write%20a%20list).%20Thanks%20for%20your%20guess%20.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-313733%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExcel%20ALT%2BENTER%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1182636%22%20slang%3D%22en-US%22%3ERe%3A%20ALT%20%2B%20ENTER%20closes%20all%20my%20Excel%20files%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1182636%22%20slang%3D%22en-US%22%3EHi.%20I%20just%20encountered%20this%20same%20issue%20for%20one%20of%20my%20users%20that%20I%20support.%20Did%20you%20ever%20find%20a%20solution%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1316825%22%20slang%3D%22en-US%22%3ECan't%20do%20carriage%20return%20within%20Excel%20cell%20using%20Citrix%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1316825%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F264010%22%20target%3D%22_blank%22%3E%40Paolama%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20using%20Citrix%20on%20a%20Mac%20running%20High%20Sierra%2010.13.6%20and%20Citrix%2020.02.0.5%20to%20reach%20my%20Win10%20machine%20at%20work.%26nbsp%3B%20I%20have%20the%20same%20problem.%26nbsp%3B%20Mac%20computers%20use%20different%20key%20combos%20to%20try%20to%20get%20a%20carriage%20return%20within%20a%20spreadsheet%20cell%2C%20but%20I%20can't%20find%20a%20magic%20combo%20that%20works%20over%20Citrix.%26nbsp%3B%20I%20even%20plugged%20in%20a%20Windows%20keyboard%20and%20no%20combo%20works%20there%2C%20either.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAbout%20the%20only%20difference%20I%20have%20is%20that%20it%20does%20not%20close%20out%20all%20my%20Excel%20windows%3B%20it%20just%20doesn't%20do%20what%20I%20want.%26nbsp%3B%20I%20have%20to%20find%20a%20cell%20that%20already%20has%20a%20carriage%20return%20inside%20it%2C%20and%20carefully%20cut%20%26amp%3B%20paste%20that%20into%20a%20new%20cell%20as%20a%20brute-force%20work-around.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHoping%20this%20bumps%20the%20question%20up%20in%20the%20forum.%26nbsp%3B%20Thanks!%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Visitor

Using Windows 10 with Excel 2010, I'm connecting to my desktop via Citrix. When writing in a Excel file, if I want to write more lines in a single cell, to make a list of things: when I hit ALT+ENTER, this closes all my Excel application and files and the screen becomes black. After a while, it shows again my desktop, but then I have to restart Excel and reopen the file. Looks like ALT+ENTER is interpreted as a sort of "shut down the Excel application". Hence I can't write more than one line in the cell (I'm not interested in the Alignement - Wrap Text. I need to write a list). Thanks for your guess . 

2 Replies
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Hi. I just encountered this same issue for one of my users that I support. Did you ever find a solution?
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@Paolama 

 

I am using Citrix on a Mac running High Sierra 10.13.6 and Citrix 20.02.0.5 to reach my Win10 machine at work.  I have the same problem.  Mac computers use different key combos to try to get a carriage return within a spreadsheet cell, but I can't find a magic combo that works over Citrix.  I even plugged in a Windows keyboard and no combo works there, either. 

 

About the only difference I have is that it does not close out all my Excel windows; it just doesn't do what I want.  I have to find a cell that already has a carriage return inside it, and carefully cut & paste that into a new cell as a brute-force work-around.  

 

Hoping this bumps the question up in the forum.  Thanks!