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svhelden's avatar
svhelden
Brass Contributor
Apr 17, 2023

Re: "New Outlook" stopped auto-updating inbox

The icons don't matter. You cannot have separate links, one for the old and one for the new Outlook. You have ONE link to Outlook per user (!), and that starts either the old or the new Outlook. You need to switch the "New Outlook" option off, that should close the new Outlook and open the old one.

If you're running it "as Administrator", I guess you're supplying a separate account for that? In that case it uses the other user profile which has its own settings.

1 Reply

  • Smirnoff103's avatar
    Smirnoff103
    Copper Contributor
    I did a reboot of Windows, and before rebooting there was a Windows update too, after the reboot and clicking the Outlook icon at the bottom the "old" Outlook is opening again.
    And I got a "text balloon" to try out the new Outlook (because the slider was in off position), so it looks everything is back to normal again.