Forum Discussion

Anthony Russell's avatar
Anthony Russell
Iron Contributor
Jul 18, 2019

Still unable to sign in using AAD

The latest blog post suggests that you should be able to sign in using a AAD accounts, but i'm still not finding I can. Only MS accounts are able to be selected.

 

This is version 77.0.211.3.

36 Replies

  • Henno_Keers's avatar
    Henno_Keers
    Steel Contributor

    Anthony Russell we found out that Edge wants to logon using domain\user instead of user@domain. This creates a profile that will not sync and cannot be removed.

    We have a Office365 tennant. 

    Is this stil a bug or a config problem? 

     

    reg, Henno

    • Anthony Russell's avatar
      Anthony Russell
      Iron Contributor

      Henno_Keers 

       

      No. It's not a bug or a config problem. Office 365 accounts are not allowed to sync, unless they have a premium Azure AD accounts associated with them. The interface never tells you this and just gets stuck, stating it's trying to sync but never does.

       

      This was our original complaint, that free Outlook.com accounts are allowed to sync, but subscription based Office 365 accounts can't.

       

      It's crazy!

       

       

      • Henno_Keers's avatar
        Henno_Keers
        Steel Contributor

        Anthony Russell I understand what you are saying, that is mad.

        but... we have a premier tennant with Microsoft. User@han.nl logon does work, but domain\user does not and Edge creates a profile using the domain\user data, and not User@han.nl

         

        reg, Henno

  • Jeffrey Allen's avatar
    Jeffrey Allen
    Silver Contributor

    Anthony Russell, I now have the ability to sync with my Windows 10 and iOS devices, however, the test Mac that I use doesn't sync whether using the Dev build or the Beta build as I installed the Beta as well to see.  They sign in and say syncing but won't let me actually turn on favorites, passwords etc that is supposed to be syncing.  So, it looks like it is progressing.  Love to see syncing on Mac soon to let my Mac users know.  Also, would like to see Password sync on iOS.  If I save it on iOS it will sync with Windows but not vice versa.

    • Anthony Russell's avatar
      Anthony Russell
      Iron Contributor

      Jeffrey Allen 

       

      I'm still not able to Sync with either. iOS won't even let me sign-in with my AAD account and Windows 10 just keeps showing an error. Have now tried the beta version with the same results.

      • Jeffrey Allen's avatar
        Jeffrey Allen
        Silver Contributor

        Anthony Russell, I have the Dev version on WIndows 10 (Version 78.0.249.1 (Official build) dev 64-bit) and Beta and Dave on Mac.  On iOS, I have version 44.6.2 and they sync minus the Mac.  I also have Enterprise Roaming on and not sure if that makes a difference or not.  I haven't installed the Beta on Windows yet.

  • SanderG's avatar
    SanderG
    Copper Contributor

    On a domain-joined pc, I am able to sign in with my consumer account, but then sync is disabled.

    It is also in Windows 10, and apparently Edge relies on this - and it cannot be enabled either, according to other reports about Sync in Windows 10 on domain-joined computers.

     

    When signing in with my work account, the message is "Couldn't connect to the sync server. Retrying..."

     

  • This seems to be broken, as it is now showing an error against my profile.

     

     

    I'm also unable to sign-in to Edge on iOS, so seems to be a back-end thing.

     

     

    Hope they sort this out soon...

    • akhator's avatar
      akhator
      Icon for Microsoft rankMicrosoft

      Anthony Russell Are you still facing this issue after signing out and signing back in on your PC? For your iOS issue, can you submit feedback using in-app feedback channel if you are still facing this issue?

  • Tiago Freire's avatar
    Tiago Freire
    Brass Contributor

    Anthony Russell 

     

    On the positive side: Once the flag is enabled, the menu experience is pretty painless. I am on a machine connected to my O365 domain with Windows 10 Pro. It detects my user and conveniently offers me the option of syncing the profile to that user with one click, but still gives me the option of selecting a different O365 account, or a Microsoft account. 

    +1 for the first half of the experience, UI is pleasant, simple and to the point.

     

    On the negative side:

    I am getting the error: 

     

    We can't sign you in right now

    The Microsoft Edge team has been notified of this issue. Please try again later. Error code: -2147024540

     

    I don't know if it is just buggy right now; or because of the license - I have a Microsoft O365 Business license. Other users on my company use Microsoft 365 Business Essentials and Office 365 Business Essentials. 

     

    IMO any O365 license should just work to sync settings, to foster adoption of the platform. Microsoft, you are playing catch-up here, need to give the goodies. 

    • RichLusk's avatar
      RichLusk
      Iron Contributor
      In order to sync the Windows 10 settings of PC joined to Azure AD and the new Edge settings your Office 365 tenant must have an Azure Premium subscription in order to enable Enterprise State Roaming. I don't think most people know this. If you don't have an Azure Premium subscription when you go to Windows 10>Settings>Accounts>Sync your Settings you will notice the settings are grayed out and it says "Sync is not available for your account. Contact your system administrator to resolve this."
      Here is an article with more information.
      https://docs.microsoft.com/en-us/azure/active-directory/devices/enterprise-state-roaming-overview
      Notice about halfway through the article it states "Enterprise State Roaming is available to any organization with a Premium Azure Active Directory (Azure AD) subscription."
  • Don't worry. Still seems to be an experimental feature that's turned off by default.

    edge://flags/

    Enabling it signs into the account immediately without having to select anything.

     

    • RichLusk's avatar
      RichLusk
      Iron Contributor
      One thing the Edge Team needs to communicate is that signing in with an AAD account will only work if your tenant has Azure Premium 1 or 2. Otherwise if you sign in with your AAD nothing in Edge gets synced. Just as in Windows 10 sync settings are grayed out unless an organization has Azure Premium 1 or 2. I wish Microsoft would just make it so that any tenant, even with Azure Basic, can sync their Windows 10 and New Edge settings.
      • Anthony Russell's avatar
        Anthony Russell
        Iron Contributor

        It does state that sync is not 'yet' available, so perhaps it's coming.

         

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Anthony Russell we found out that Edge wants to logon using domain\\user instead of user@domain. This creates a profile that will not sync and cannot be removed.

We have a Office365 tennant. 

Is this stil a bug or a config problem? 

 

reg, Henno

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Henno_Keers 

 

No. It's not a bug or a config problem. Office 365 accounts are not allowed to sync, unless they have a premium Azure AD accounts associated with them. The interface never tells you this and just gets stuck, stating it's trying to sync but never does.

 

This was our original complaint, that free Outlook.com accounts are allowed to sync, but subscription based Office 365 accounts can't.

 

It's crazy!

 

 

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Anthony Russell I understand what you are saying, that is mad.

but... we have a premier tennant with Microsoft. User@han.nl logon does work, but domain\\user does not and Edge creates a profile using the domain\\user data, and not User@han.nl

 

reg, Henno

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Anthony Russell, I now have the ability to sync with my Windows 10 and iOS devices, however, the test Mac that I use doesn't sync whether using the Dev build or the Beta build as I installed the Beta as well to see.  They sign in and say syncing but won't let me actually turn on favorites, passwords etc that is supposed to be syncing.  So, it looks like it is progressing.  Love to see syncing on Mac soon to let my Mac users know.  Also, would like to see Password sync on iOS.  If I save it on iOS it will sync with Windows but not vice versa.

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Jeffrey Allen 

 

I'm still not able to Sync with either. iOS won't even let me sign-in with my AAD account and Windows 10 just keeps showing an error. Have now tried the beta version with the same results.

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Anthony Russell, I have the Dev version on WIndows 10 (Version 78.0.249.1 (Official build) dev 64-bit) and Beta and Dave on Mac.  On iOS, I have version 44.6.2 and they sync minus the Mac.  I also have Enterprise Roaming on and not sure if that makes a difference or not.  I haven't installed the Beta on Windows yet.

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On a domain-joined pc, I am able to sign in with my consumer account, but then sync is disabled.

It is also in Windows 10, and apparently Edge relies on this - and it cannot be enabled either, according to other reports about Sync in Windows 10 on domain-joined computers.

 

When signing in with my work account, the message is \"Couldn't connect to the sync server. Retrying...\"

 

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This seems to be broken, as it is now showing an error against my profile.

 

 

I'm also unable to sign-in to Edge on iOS, so seems to be a back-end thing.

 

 

Hope they sort this out soon...

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Anthony Russell Are you still facing this issue after signing out and signing back in on your PC? For your iOS issue, can you submit feedback using in-app feedback channel if you are still facing this issue?

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akhator, I submitted feedback on syncing for Windows 10, iPhone and iPad.

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Anthony Russell 

 

On the positive side: Once the flag is enabled, the menu experience is pretty painless. I am on a machine connected to my O365 domain with Windows 10 Pro. It detects my user and conveniently offers me the option of syncing the profile to that user with one click, but still gives me the option of selecting a different O365 account, or a Microsoft account. 

+1 for the first half of the experience, UI is pleasant, simple and to the point.

 

On the negative side:

I am getting the error: 

 

We can't sign you in right now

The Microsoft Edge team has been notified of this issue. Please try again later. Error code: -2147024540

 

I don't know if it is just buggy right now; or because of the license - I have a Microsoft O365 Business license. Other users on my company use Microsoft 365 Business Essentials and Office 365 Business Essentials. 

 

IMO any O365 license should just work to sync settings, to foster adoption of the platform. Microsoft, you are playing catch-up here, need to give the goodies. 

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Here is an article with more information.
https://docs.microsoft.com/en-us/azure/active-directory/devices/enterprise-state-roaming-overview
Notice about halfway through the article it states \"Enterprise State Roaming is available to any organization with a Premium Azure Active Directory (Azure AD) subscription.\"","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2019-07-26T06:14:23.176-07:00","lastPublishTime":"2019-07-26T06:14:23.176-07:00","metrics":{"__typename":"MessageMetrics","views":6506},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:MicrosoftEdgeInsider/category:products-services/category:communities/community:gxcuf89792board:EdgeInsiderEnterprise/message:762893/message:774997","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjQuMTF8Mi4xfGl8MXwxMzI6MHxpbnQsODA5MTQxLDgwOTE0MQ","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MXwxMzI6MHxpbnQsODA5MTQxLDgwOTE0MQ","node":{"__ref":"ForumReplyMessage:message:809141"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:809141":{"__typename":"ModerationData","id":"moderation_data:809141","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:809141":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17756"},"id":"message:809141","revisionNum":1,"uid":809141,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:EdgeInsiderEnterprise"},"parent":{"__ref":"ForumReplyMessage:message:774997"},"conversation":{"__ref":"Conversation:conversation:762893"},"subject":"Re: Still unable to sign in using AAD","moderationData":{"__ref":"ModerationData:moderation_data:809141"},"body":"

RichLusk, we have Azure AD Premium and it let's me sign in and says syncing but never does sync.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"103","kudosSumWeight":0,"repliesCount":4,"postTime":"2019-08-16T15:48:08.440-07:00","lastPublishTime":"2019-08-16T15:48:08.440-07:00","metrics":{"__typename":"MessageMetrics","views":6276},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:MicrosoftEdgeInsider/category:products-services/category:communities/community:gxcuf89792board:EdgeInsiderEnterprise/message:762893/message:809141","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:762930":{"__typename":"ModerationData","id":"moderation_data:762930","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:762930":{"__typename":"ForumReplyMessage","uid":762930,"id":"message:762930","revisionNum":1,"author":{"__ref":"User:user:241531"},"readOnly":false,"repliesCount":4,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:EdgeInsiderEnterprise"},"parent":{"__ref":"ForumTopicMessage:message:762893"},"conversation":{"__ref":"Conversation:conversation:762893"},"subject":"Re: Still unable to sign in using AAD","moderationData":{"__ref":"ModerationData:moderation_data:762930"},"body":"

Don't worry. Still seems to be an experimental feature that's turned off by default.

edge://flags/

Enabling it signs into the account immediately without having to select anything.

 

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It does state that sync is not 'yet' available, so perhaps it's coming.

 

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