Forum Discussion
Still unable to sign in using AAD
On the positive side: Once the flag is enabled, the menu experience is pretty painless. I am on a machine connected to my O365 domain with Windows 10 Pro. It detects my user and conveniently offers me the option of syncing the profile to that user with one click, but still gives me the option of selecting a different O365 account, or a Microsoft account.
+1 for the first half of the experience, UI is pleasant, simple and to the point.
On the negative side:
I am getting the error:
The Microsoft Edge team has been notified of this issue. Please try again later. Error code: -2147024540
I don't know if it is just buggy right now; or because of the license - I have a Microsoft O365 Business license. Other users on my company use Microsoft 365 Business Essentials and Office 365 Business Essentials.
IMO any O365 license should just work to sync settings, to foster adoption of the platform. Microsoft, you are playing catch-up here, need to give the goodies.
- In order to sync the Windows 10 settings of PC joined to Azure AD and the new Edge settings your Office 365 tenant must have an Azure Premium subscription in order to enable Enterprise State Roaming. I don't think most people know this. If you don't have an Azure Premium subscription when you go to Windows 10>Settings>Accounts>Sync your Settings you will notice the settings are grayed out and it says "Sync is not available for your account. Contact your system administrator to resolve this."
Here is an article with more information.
https://docs.microsoft.com/en-us/azure/active-directory/devices/enterprise-state-roaming-overview
Notice about halfway through the article it states "Enterprise State Roaming is available to any organization with a Premium Azure Active Directory (Azure AD) subscription."- Understood.
In this case, the error message is a total faceplant, given it would be "expected behavior" in some licensing scenarios. It should simply inform the consumer in a clear and concise language, with a link to the documentation.
Still, Microsoft should reconsider browser settings sync with O365 licenses.
Without that, Edge Chromium is dead in the water, simple as that.
akhatorMicrosoft
Thank you for your feedback. We are actively working on enabling sync for Enterprise accounts and will be rolling it out very soon. We acknowledge the concern you raised around sync only available for Azure premium accounts. We are exploring ways to improve our offering/messaging here.
Really appreciate your support and patience.
RichLusk, we have Azure AD Premium and it let's me sign in and says syncing but never does sync.
- akhator
Jeffrey Allen Thanks for reporting the problem. Can you submit feedback using in-app feedback channel so that we can investigate this further?
