MHT support for Outlook "view it in a web browser"

New Contributor

When viewing an email, Outlook sometimes displays an alert "If there are problems with how this message is displayed, click here to view it in a web browser".  Clicking the alert will open the email in Internet Explorer, even if another browser is selected as the default.  


Copying the URL from Internet Explorer into the new Edge address bar will display the raw HTML, but will not render the page.




4 Replies



I tested this with the attached MHT file and I am seeing the same issue. I will be sure to bring this to the product team's attention.


@v-gapart  Has there been any updates?  I am working on a project at work using a google form to collect orders from our members.  The order is confirmed in an email automatically sent out to the member.  My issue arises here, the email from google is sent in MHTML format displaying their order, however the quantities they order look skewed.  It is viewable by clicking the "view in web browser") and then everything looks fine.  However I was curious if there is a way I can have it viewable within the email it's self every time.  If there were some instructions you can provide me to enable my outlook to view them properly within the outlook client.


I could understand if this is something I would need to do on the google side of the project, as its an email being sent from them.  However I don't believe that is an option at the moment..



Is it possible to get the page sent as a standard html link rather than an MHTML file as that would undoubtedly directly open in the browser rather than asking if it should open in a browser?  Otherwise, you may want to contact the Microsoft Office team for Outlook to determine what settings would make the file automatically open in the browser rather than asking.  You can contact them at  



Hello, is there a status update to this annoying issue? Is an MS OUtlook update ready to be out yet, to upgrade this feature in line with email message hyperlinks? Kindly urge the team to do the needful at the earliest, as this was brought to attention almost 2 years back. Thanks, Rajiv