Oct 11 2023 03:01 AM
Oct 11 2023 03:01 AM
I tried to update my EDGE, and got error as picture below. Could you help me how to fix it? I am using EDGE on Mac
Oct 17 2023 10:52 AM - edited Oct 17 2023 10:55 AM
If you have a new Mac or one that has never had Edge installed, installing Edge should proceed without any issues or errors.
However, if you do encounter an error, it's likely due to an incorrect login item. @mjj792msncom suggested unchecking this login item as a solution, but many, including myself (I succeeded once), have found this method ineffective. This Microsoft Corporation login item can be located in /Library/LaunchDaemons/. Be cautious: if you delete these items, you won't be able to retrieve them. The primary issue is that even after fully uninstalling Edge, this login item remains outdated, resulting in the error code: 9.
Oct 17 2023 11:00 AM - edited Oct 17 2023 11:07 AM
I appreciate your explanation. However, it appears that this information mainly highlights that the software is malfunctioning and requires attention from Microsoft.
As for my second point, and as you correctly pointed out, even after clearing the LaunchDaemons and ensuring that no files remain, if I reinstall Edge by downloading it from scratch, why does the error recur?
I took the step of removing Edge using AppCleaner, which should have removed all associated files including the Edge file in /Library/LaunchDaemons/.
Oct 17 2023 11:14 AM
Oct 17 2023 11:15 AM
Oct 17 2023 08:34 PMSolution
@CyrilYu run these commands would resolve the problem
sudo rm -rfv /Library/LaunchDaemons/com.microsoft.EdgeUpdater.* sudo "/Applications/Microsoft Edge.app/Contents/Frameworks/Microsoft Edge Framework.framework/Versions/118.0.2088.46/Helpers/EdgeUpdater.app/Contents/MacOS/EdgeUpdater" --install --system --v=2
then restart edge browser, open `edge://settings/help`, problem should resolved
(found solution after extract MicrosoftEdge-118.0.2088.46.pkg and read scripts/postinstall)
Oct 17 2023 09:15 PM
While it may appear straightforward, I followed these steps, but unfortunately, they did not resolve the issue. Let me outline the actions I took:
1 used AppCleaner to completely uninstall Microsoft Edge.
2 then downloaded Microsoft Edge directly from the official Microsoft website.
3 manually checked the LaunchDaemons folder to ensure there were no remaining Edge files.
Finally, I executed the installation process for the Edge browser.
I want to emphasise that I confirmed the absence of the mentioned file in the folder and executed the second command as suggested."
Oct 17 2023 09:25 PM
Oct 17 2023 09:30 PM
Oct 17 2023 09:34 PM
@yeliex I can’t read your command. Can you please give complete command. The picture yo7 posted is truncated and I can’t see all of them. Thank for information
Oct 17 2023 09:37 PM
Oct 17 2023 10:01 PM - edited Oct 17 2023 10:02 PM
Thank you very much! This fixed my issue.
Two things that people might neglect and which may cause this not to work for them:
@yeliex, great job! Thank you once again!
Oct 17 2023 10:53 PM
Oct 17 2023 11:00 PM
Oct 17 2023 11:12 PM
@Feejus unnecessary to uninstall app, just open `Terminal.app`, copy and past my command, and enter password when required.
@CyrilYu as previous replies by others, I found it may relate to LaunchDaemons of edge. most app would update the daemon scripts when app launches, but edge seems only do that when app install, so I extracted install package and read scripts. The mostly possible reason of the bug is The EdgeUpdater.app not updated in `/Library/Microsoft/EdgeUpdater` in some reason. no time to research further, edge dev team should do this, not me
Oct 17 2023 11:13 PM
Oct 17 2023 11:26 PM
Hey everyone, I've discovered an alternative solution to the problem. As I mentioned earlier, the issue stems from the login item. While @yeliex's method is certainly effective, I've found another approach.
Instead of simply uninstalling, completely remove Microsoft Edge from your Mac. By "completely", I mean ensuring that no trace of any Microsoft Edge file remains on your system. I utilized the Spotlight search to locate and delete every associated Edge file. Once I completed this, I restarted my Mac, reinstalled Edge, and noticed that the login item it automatically downloaded resolved the issue.
It seems that merely using software like AppCleaner isn't thorough enough. Manually searching for and eliminating any lingering Edge files is essential.
Oct 17 2023 11:31 PM
Oct 18 2023 12:31 AM