SOLVED

84.0.480.0 (Official build) canary (64-bit) shows error on About screen

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Occasional Contributor

An error occurred while checking for updates: We couldn't create that component (error code 3: 0x80040154). Version 84.0.480.0 (Official build) canary (64-bit)

 

I tried completely uninstalling Edge Canary and reinstalling it. Still shows this Error on About screen, although it seems to run fine.

Annotation 2020-04-09 124709.png

 

 

80 Replies
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Hi,
thanks, that really saved me some time knowing that uninstall/reinstall won't fix it because so far I tried restarting computer and changing some network settings but none of them worked :)
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By the way I just finished installing and testing Edge canary Version 84.0.480.0 on Windows Sandbox which is a clean fresh OS and the problem still happened.
so this proves that the problem is not caused by any previous installations or left over files malfunctioning.

I think when Microsoft fixes this in the next update and puts it on their servers, we all have to reinstall our Edge canary because the connection between updater and server is interrupted.

another thing is that on the support page there is no mention of "error 3".
https://support.microsoft.com/en-us/help/4533311/microsoft-edge-troubleshooting-tips-for-installing-...
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But it does mention Error 0x80040154
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I know but there are also error codes 4, 7, 12 but not 3 so that article needs to be updated.

maybe there are 0x80040154 code 4, 0x80040154 code 7, 0x80040154 code 12 too.

plus, the suggestion action which is reinstalling Edge because the files are corrupted is unrelated. the files might be corrupted but reinstalling doesn't help.
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@HotCakeX A friend had an error like this on an earlier build a week or two ago. Probably the next Canary update will simply auto-update as usual, without issue. If not, running the Installer without uninstalling it will probably work as they suggest.

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@HotCakeX  @DavidGB @Don Cuthbert 

 

I am seeing the same error on three different machines with three different versions of Windows. Thanks for posting this message and your experiences. Hopefully the next update will resolve this issue.

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@Don Cuthbert 

 

yup....same here.

 

But you saved me from messing about since I checked here first!

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Same error for me as well......

Dennis5mile
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Just updated Edge and I'm seeing the same issue. I wish I had checked here earlier before I went through the trouble of reinstalling.

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Hello @Don Cuthbert!

When you unistalled microsoft edge canavary, you should delete microsoft edge canavary's folder then you restart your computer and reinstall it. (100% that you can fix the problem)

 

Link to install microsoft edge canavary: 

https://www.microsoftedgeinsider.com/en-us/download

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Hello @DavidGB!

It have mention the error code 0x80040154, you have to expand  Windows 10 in the seventh part and then find your error code to fix the problem.

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@Don Cuthbert

Hi,

Get same error after update of the Edge Canary version. Reinstall not help. However, Edge Dev version 83.0.474.0 work fine.

 

2020-04-10 09_05_11-Window.jpg

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@Mac_Van_Tan 


@Mac_Van_Tan wrote:

It have mention the error code 0x80040154, you have to expand  Windows 10 in the seventh part and then find your error code to fix the problem.


Yes we all did that, what I said is that "error code 3" is missing, not that part.

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@Don Cuthbert 

 

Hi,

 

Did following troubleshooting steps on my workstation:

 

  • Uninstall Edge Canary version 84.0.480.0
  • Install Edge Dev 83.0.474.0, update issue not appear in current version 
  • Uninstall Edge Dev 83.0.474.0, discover following register keys left:2020-04-10 15_59_55-Registry Editor.jpg
  • Execute "C:\Program Files (x86)\Microsoft\EdgeUpdate\MicrosoftEdgeUpdate.exe" /uninstall
    sequence in elevated CMD
  • Register key "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate"
    and folder location:
    "C:\Program Files (x86)\Microsoft\EdgeUpdate\" not appear after that sequence 
  • Install Edge Canary version 84.0.480.0, same error appear: We couldn't create that component (error code 3: 0x80040154)
  • Uninstall Edge Canary version 84.0.480.0
  • Register key "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate"
    and folder location:
    "C:\Program Files (x86)\Microsoft\EdgeUpdate\" not appear after that
  • Install Edge Dev 83.0.474.0, everything works fine, got missing icons in Favorites, must re-import
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Hi everyone,

 

Thank you for sharing your experiences with this. One of our program managers had some initial troubleshooting tips:

 

"1. Press Win +R, type cmd.exe and press Enter

2. Type “%LOCALAPPDATA%/Microsoft/EdgeUpdate/MicrosoftEdgeUpdate.exe /regserver” and press Enter

3. Reboot the machine and verify if the issue is fixed."

 

If that doesn't resolve the error, you can also try uninstalling and reinstalling Canary. And to confirm, there are no known performance effects with this error, it just means that you might not see version 84 changes until after we can push the fix in a subsequent build.

 

Hope this helps, and please let us know if you see anything else come up!

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

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Did this fix resolved the issue for anyone? Did not work for me :(
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@fawkes 

It did not fix it for me.

neither did uninstalling and reinstalling. I fully uninstalled Edge canary yesterday when this problem occurred, then few mins ago installed it again fresh from new installer but the problem was still there, used the method you suggested, rebooted, it's still there :(

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Nope, not for me either and I tried both 2ice.

Dennis5mile
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@HotCakeX 

 

yup...problem not solved here either

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@fawkes 

No, both the methods did not fix the issue.

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@fawkes 

 

I was waiting for canary to break a little ;) ah well! Thanks for the update and look forward to the fix!

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@Michael Cramer @Dennis5mile @theshaunsaw @RedBeta @HotCakeX @Rohit Yadav 

 

Thank you all for the quick testing on this! We are actively in communication with the product team about this right now, and will keep you all updated as they find out more. (It sounds like there may be a secondary bug that's making those troubleshooting steps ineffective.)

 

We appreciate your help with this!

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

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@fawkes @Michael Cramer @Dennis5mile @theshaunsaw @RedBeta @HotCakeX @Rohit Yadav 

 

One thing I noticed after attempting this fix was that the message checking for updates is that the checking for updates appeared momentarily before the error message was displayed. Before attempting the fix and after the first attempt, the screen goes straight to the error message without displaying the checking for updates message.

 

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@fawkes  I can confirm that I have tried both fixes as well and still the same issue.

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@fawkes 

I had not noticed until someone else pointed it out that the .480 build has been updated successfully to .481. However, .481 still displays this same error.

 

Perhaps the command that you gave us did force a successful update, as I did not see mine updating on-screen within the About page.

 

Note that this error message did not appear until after the successful update to the .480 build. I don't know that it actually affects the auto-update function at all. Everything else seems fine to me.

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@Don Cuthbert 

 

Ok after seeing your post I checked and I was still in 480....the browser has been open since I tried the CMD and the error was there.

 

I just closed the browser and reopened it and it is on 481....the error is there.

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@fawkes  So I downloaded off the Edge insider website. build has updated, but the problem still remains as you will see from my screenshot. 

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@fawkes 

 

Updated to 481, but error still present... 

 

Annotation 2020-04-11 052132.jpg

 

Dennis5mile

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I am on Windows 10 build 19603 (fast ring).

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Same, but it's not related to a specific Windows version
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@fawkes any update from the team on this issue?

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@Don Cuthbert 

 

84.484.0 still has the same issue.

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@derekamoss 

 

How do you update with this error?

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You go download the latest canary build from the site? Either way, if errors like this are an issue for you--don't run canary?
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@tistou 

By going to microsoftedgeinsider.com and download and install on top. Didn't delete 84.0.481.0 before just installed on top. 

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Thank you all for your diligence and follow-up on this! We're in communication with the product team and will let you know as soon as we have confirmed what the next steps are, whether that be a fix ETA or potential workarounds.

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

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Thank you, hope that happens before this version ships to Dev channel
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@fawkes 

 

Yep, confirming error still present in version "Version 84.0.484.0 (Official build) canary (64-bit)"

Annotation 2020-04-13 142320.jpg

 

Thanks for the status update @fawkes 

 

Dennis5mile

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@Dennis5mile @HotCakeX @tistou @derekamoss @DavidGB @ms4132 @RedBeta @Rohit Yadav @Jacques Van de Meerssche @Living4God1991 @Mac_Van_Tan @Dimitri_K @thexfile @theshaunsaw @Michael Cramer @Don Cuthbert @VBartlett1978 @bilalop44 

 

Hi everyone,

 

Good news: I just got confirmation from the product team that they are expecting this fix to ship in the next version of Canary! So hopefully, you should see this resolved very soon.

 

Thanks,

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

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Cool Thanks for the update!

Dennis5mile
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@fawkes
That is great news, thanks for giving this update :)
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Looking forward to installing it. :)

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