Forum Discussion
File processing capabilities in new Copilot Studio
In the classic version of Copilot Studio there is an option in settings to enable file uploads by users. This setting does not appear to be present in the new Copilot Studio settings and I have noticed that I am unable to upload a file to the agent when public via the MS365 Copilot channel. Has anyone else experienced this issue with the new Copilot Studio?
3 Replies
The file-upload option has not been removed in the new Copilot Studio. It is now under Settings > Generative AI > File uploads, where you can enable the option to allow users to upload files.
However, that setting does not guarantee that an attachment button will appear in every channel. File upload is channel-dependent. In particular, the Microsoft 365 Copilot channel must support passing user attachments to a Copilot Studio agent; the old classic setting cannot force that capability to appear.
If the File uploads section is missing entirely in the new authoring experience, the feature is not currently available for that environment, region, agent type, or licence configuration. In that case, there is no supported workaround to restore the classic setting manually. Test the agent in Copilot Studio's test chat, where the upload capability should be visible when it is enabled, and use that result to distinguish an agent setting issue from a Microsoft 365 Copilot channel limitation.
There is updated guidance on Learn for the new experience -
https://learn.microsoft.com/en-us/microsoft-copilot-studio/agents-experience/attachments-overview
However, the attach icon is not yet visible in our MS365 Copilot Channel or TeamsI am running into the same issue.
