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nathanlauffer's avatar
nathanlauffer
Copper Contributor
Feb 01, 2024

No Microsoft 365 documents are being found when using the / to search and refer to them in Copilot

I have an account with subscriptions to Microsoft Copilot Pro and Family Microsoft 365. When I search for a Word document (that I know is in Microsoft 365) using the Copilot prompt in PowerPoint, it finds nothing.  Thus, I can't have Copilot generate a slide deck from a Word document.  Has anyone experienced this and fixed it?

 

1 Reply

  • melindates's avatar
    melindates
    Iron Contributor
    Apr 26, 2025

    First check if the file is hidden in the OneDrive 'black hole' or try using the filename if that doesn't work then use this one
    1. Index rebuild:

    powershell
    Start-Process -FilePath “C:\Program Files\Windows Search\Indexer\SearchIndexer.exe” -ArgumentList “/reset”  
    2. Permission Check: Ensure that documents are not in protected folders or libraries restricted by corporate policies
    3.API direct connection: force a search with the Graph API:

    http
    GET https://graph.microsoft.com/v1.0/me/drive/root/search(q='filename')  

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