Forum Discussion
Screen freeze or stuck (circles stop moving) when log in to user profile
We're running a mix of dedicated Windows 11 Pro and Enterprise (mainly) VMs for user desktops/AVD. During the login process to the user profile (eg. AD authentication), the blue screen will often freeze/get stuck and the circles stop moving. However, at times the other screens (if more than one screen) will load the user's desktop. Sometimes it doesn't load the desktop on any screen at all.
The workaround is to minimise the AVD Windows session and drag/enlarge the Windows session to appear on all screens and then maximise it. The more extended workaround is to disconnect the session and reconnect especially if the desktop is not loading on any screens.
Has anyone experienced this issue? Any idea what is the possible cause and fix? It is quite frustrating.
- We have the same issue - did you ever find a resolution?
- Good to know it's not just me. We've raised it with Microsoft but as usual, they don't provide any ETA for a solution. Also working with Lenovo as they assist us with AVD migration. I'll update this when we find the solution.
- Hi K3V0C,
Please check my post if you are using FSLogix:
https://techcommunity.microsoft.com/t5/fslogix/fslogix-2210-2-9-8361-52326-bugs-black-screen-and-log-off-issues/m-p/3707255- Thanks for that but we don't use FSLogix.
