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Denise Child
Iron Contributor
May 18, 2023
Status:
Closed

Remote Desktop Client May Releases causing problems when moving App to another Monitor.

Using Remote Desktop Client for Windows.

For the last few weeks, our Users that have multiple monitors are reporting a problem when moving an application to the other screen, the open applications freeze.

Things we tried:

*We have tried updating Remote Desktop and rolling-back. The March version 1.2.4066 solved the problem.

*Changing the Primary Display to the other Monitor.

*Delete the user profile for AVD.

*Update the Display Drivers.

*We can reproduce the problem on our Windows 11 AVD Server and our Windows 10 AVD Server.

 

Any help will be appreciated.

Windows client
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Monitor.","id":"message:3824436","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:39314"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Idea:board:AzureVirtualDesktop"},"conversation":{"__ref":"Conversation:conversation:3824436"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3824436"},"body":"

Using Remote Desktop Client for Windows.

For the last few weeks, our Users that have multiple monitors are reporting a problem when moving an application to the other screen, the open applications freeze.

Things we tried:

*We have tried updating Remote Desktop and rolling-back. The March version 1.2.4066 solved the problem.

*Changing the Primary Display to the other Monitor.

*Delete the user profile for AVD.

*Update the Display Drivers.

*We can reproduce the problem on our Windows 11 AVD Server and our Windows 10 AVD Server.

 

Any help will be appreciated.

","body@stringLength":"680","rawBody":"

Using Remote Desktop Client for Windows.

For the last few weeks, our Users that have multiple monitors are reporting a problem when moving an application to the other screen, the open applications freeze.

Things we tried:

*We have tried updating Remote Desktop and rolling-back. The March version 1.2.4066 solved the problem.

*Changing the Primary Display to the other Monitor.

*Delete the user profile for AVD.

*Update the Display Drivers.

*We can reproduce the problem on our Windows 11 AVD Server and our Windows 10 AVD Server.

 

Any help will be appreciated.

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