Microsoft RDP client with macOS Sonoma experiences audio input disconnects

Microsoft RDP client with macOS Sonoma experiences audio input disconnects

10

Upvotes

Upvote

Oct 03 2023

2 Comments (2 New)

Closed

I'm having issues after upgrading to Mac OS Sonoma with audio disconnecting when using MS RDP to access a Windows PC and use Teams. When I initially connect to Teams, audio input and audio output is working correctly. After a few minutes, Teams will report audio device microphone is disconnected or not working and then no-one can hear me speak. I can still hear them, but they can't hear me. If I leave the meeting and re-join it works again for a few minutes and then the same issue happens again. Please fix ASAP.

Comment

Comments

Original thread: https://techcommunity.microsoft.com/t5/azure-virtual-desktop-feedback/microsoft-rdp-with-macos-sonom...

For those of you that are comfortable with beta software, you need to do the following if you want to test this fix:

Download Microsoft Remote Desktop Beta for Mac version 10.9.5 here: https://aka.ms/rdmacbeta
Unzip the downloaded file and copy to your applications folder (yes, it runs separately from the GA version of Microsoft Remote Desktop for Mac).
Run the beta version and recreate the RDP PC and/or Workspace profiles you have in the GA version.
Connect, test, and post your results in this thread.

If you are not interested in beta software, you will have to wait until 10.9.5 is released as GA.

Status changed to:

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Similar Ideas

No similar ideas