Forum Discussion
Unrecoverable Error
Bert:
Just to be clear, your wife has an ASUS AMD, but your change was a new motherboard added to your original PC. (What make is your PC?)
I don’t know the specs of your new motherboard. Is there anything that we might share? (Looking for some common factor.) Who writes the BIOS for you motherboard?
Can’t tell whether your Access problem would have existed before upgrading to MS Office 365. I have had my Dell XPS for about 60 days, and I believe that my problem developed immediately, but I needed to install MS Office 365 to get Access.
FYI: To escape from the error, I continuously hold down the Esc key and eventually the mis-typed entry clears, and I can type in a valid entry.
If you like, we can continue to see if the two of us working together can solve this problem.
Wes Jan
Wes,
Yes, my wife's ASUS AMD PC is about 2yrs old. I built my PC 10 yrs ago and upgraded it 5 yrs ago. The key to the pc's is the motherboard and processor combination, everything else is off the shelf. I don't think comparing hardware will help, mine is older that yours, our hardware is different but we have the same problem. I did not have Access before upgrading to Office 365 and never had a problem with the other MS apps. Maybe we can continue to exchange any ideas/problems/clues we find during the use of Access. Maybe more users will discover this problem and respond.
Also, I can clear the error loop if I hold the Esc key down. Thanks for that tip. I was just repeatedly pressing the Esc key which did not work.
Bert
