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thefaydra's avatar
thefaydra
Copper Contributor
Nov 18, 2019

Run-Time Error 3340: Do NOT have problem updates installed

Like many others, I returned to work today (11/18) only to find our app spitting out this Run-Time 3340, query is corrupt error. I tried searching the latest updates for the problem updates (KB448412...
access
Shane Groff's avatar
Shane Groff
Icon for Microsoft rankMicrosoft

Jordi_Calafell 

 

Are you certain that you have a C2R install?

If you start Access, click Open Other Files, then Click Account, do you see a button that says 'Update Now'?  Or do you just see 'About Access' like this:

If you have an MSI installation, rather than C2R, you should install KB2965317

 

Shane

Jordi_Calafell's avatar
Jordi_Calafell
Copper Contributor
Dec 04, 2019

Shane Groff 

 

Thanks a lot by your answer.

I have the update button and when I try to update the system inform me that I have the last one:  2019 12 November, 15.0.518901000, KB 4527848

I try your one but is not compatible with my system.

Is my installation a C2R? Will come the solution about the 10th of December?

Best regards

 Jordi

  • Jordi_Calafell's avatar
    Jordi_Calafell
    Copper Contributor
    Dec 10, 2019

    I am trying to update every day but the error is not fixed yet. 10th of december with out news.

    • Shane Groff's avatar
      Shane Groff
      Icon for Microsoft rankMicrosoft
      Dec 10, 2019
      Hey Jordi,

      It's only been Dec 10 for 3 hours here in Redmond. I'm not sure exactly what time it will be available, but it will be today (so within the next 21 hours).

      Shane

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