I am a new user of Access 365. I have created a personalized letter to send to multiple email recipients in an Access database. I complete all the steps, but after clicking the OK in the last step, nothing happens. I don't know if my email is connected to Access. Does it need to be? Thanks.
I am new and not very savy but I will try to explain. I appreciate any help you can give me.
I am using Access.
Here are the steps I followed. I opened the database and selected the appropriate query. I opened External Data and Word Merge. I selected Create a new document and link data to it. I selected email message as the document type. I selected Use current document, then Select Recipients, then Use existing list. I then wrote the letter in Word and copied it into the window that opened in Access and selected “More Items” to add the names and addresses. I then clicked to Preview the letter, then selected Complete your Merge. Under that I clicked on Electronic Mail. I entered the message subject and selected HTML and Send Records to All. When I clicked on OK, nothing happened. No email was sent.
As background information, let me explain that someone else created the database which I transferred to my computer. We both have access to the association’s email address. But he has Microsoft Outlook as his email and I use AOL. The shared email address is a gmail account.
I don’t know if I have to have Outlook to use Access.
I figured I must have to connect the Access database to my email. But, if that is the case, I don’t know how to do that.
Please let me know if this answers your questions. .
Cynthia
