Forum Discussion
S4B Client Version: 16.0.8326.2052
There are many users reported that the SFB Client Version 16.0.8326.2052 crashed as follow. It seems it's the lastest Office Suite version they streamed down directly from Microsoft O365 portal.
Solution:
- Uninstalll current Office Suite
- Download Office Suite from Deferred Channel instead (not current) or choose to download lower Office365 Suite version than 16.0.8326.2052 as shown in this guide.
- https://gallery.technet.microsoft.com/office/Click2Run-EndtoEnd-536bef7f
9 Replies
- Michelle Valeriano
Microsoft
Hello, quick update on this issue:
Our engineering team is working on a fix and treating this with high severity. We will provide more information as soon as we start rolling out the fix to our customers.
Thanks,
Michelle V.
Office Team
- thet naingIron Contributor
Hi Office Team
Noted and thank you for updates.
- Michelle Valeriano
Microsoft
The fix is in place and we're working on the release of the new build. More to come...
- Jörg von der OheIron Contributor
You don't need to uninstall the current version, it will help if you set the following registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate\updatebranch=Reg_SZ:Business
and start the update schedule task. Should be faster than a complete uninstall and reinstall.
Greets
Jörg
- thet naingIron Contributor
Just to check if that reg fix is tested yet and reported solved?
- Jörg von der OheIron Contributor
The reg key switches the channel from Current (or whatever you use) to Deferred, so in general it makes the same thing as you did manually.