Forum Discussion

Learn Expert

Jul 02, 2017

Automating Reminders for Approval Flows

Microsoft has recently introduced Approvals to Flow. This functionality provides users with an easy way to look at all their outstanding approval requests and action them. But what if ...

Microsoft Flow

SharePoint

Jim Duncan

Iron Contributor

Jul 06, 2017

Very nice article, Haniel Croitoru and an excellent solution!

I am considering using something similar for Project Change Requests; do you know if Approvals can be assigned to External Users?

Thanks!

Haniel Croitoru
Learn Expert
Jul 07, 2017
Hi Jim Duncan,

Thanks for the feedback. I looked into your specific scenario and what I found was that it's not possible for the reason that each approval is associated with a specific tenant ID.

When you are creating an approval, the approval link in the email points to your tenant's Flow Approval page (e.g. https://flow.microsoft.com/manage/environments/Default-your_tenant_id/approvals/received) . When an external user clicks this link in the email, they would get a 404 error as that page does not exist on their tenant.

One work-around would be to provide a regular email with more details to them and possibly manage the approval through another mechanism, such as SharePoint. A similar approval process could be introduced for that case.

Hope this information is helpful for you.