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Anonymous's avatar
Anonymous
Oct 19, 2018
Solved

Office 365 groups not visible in Outlook client

Hi 

Outlook are not showing the Groups - not in the desktop client nor in the Outlook Web app 


Running Cached mode

Version 1808 — 10730.20155 - 'click to run'

Users are in the group that are allowed to create groups so this are not an issue? 
 https://support.office.com/en-us/article/manage-who-can-create-office-365-groups-4c46c8cb-17d0-44b5-9776-005fced8e618

 

How can I fix this so groups are shown? 

  • Anonymous's avatar
    Anonymous
    Oct 19, 2018

    It seems that your groups are hidden by default to show them in outlook you have to change it via Powershell.

    Set-UnifiedGroup -Identity "Legal Department" -HiddenFromAddressListsEnabled $false

     

    more info here https://docs.microsoft.com/en-us/office365/enterprise/manage-office-365-groups-with-powershell

26 Replies

  • Hello,

     

    please try to check the 'HiddenFromExchangeClientsEnabled' attribute in the office group

     

    you can check the attrebutes with:  Get-UnifiedGroup -Identity "xxxxxx" | Format-List

    (where xxxxxx is the name of the group)

    the attribute must be in false. you can change it:

     

    Set-UnifiedGroup -Identity "xxxxxxxx" -HiddenFromExchangeClientsEnabled:$false

     

    please see -> https://docs.microsoft.com/en-us/powershell/module/exchange/set-unifiedgroup?view=exchange-ps

     

    regards

    • Sam Phillips's avatar
      Sam Phillips
      Copper Contributor
      This attribute was the problem for us, thank you.
  • Raizel's avatar
    Raizel
    Copper Contributor

    The correct answer on this would be running the script below:

     

    Set-UnifiedGroup -Identity "group" -HiddenFromExchangeClientsEnabled:$false

     

    which is answered by Mike McLean (OFFICE) Mike

    • Anonymous's avatar
      Anonymous

      Raizel Set-UnifiedGroup : The term 'Set-UnifiedGroup' is not recognized as the name of a cmdlet, function, script file, or
      operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try
      again.

      • Open_Doors's avatar
        Open_Doors
        Copper Contributor

        Deleted @Raizel Same thing.

         

        Set-UnifiedGroup : The term 'Set-UnifiedGroup' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.

  • Adam Fowler's avatar
    Adam Fowler
    Iron Contributor

    I found out this a while ago:

     

    https://www.adamfowlerit.com/2018/07/office-365-groups-missing-from-outlook-2016/

     

    Try creating a group with the primary alias as your onmicrosoft domain rather than your standard mail domain, and see if that turns up.

    • LindsayTShelton's avatar
      LindsayTShelton
      Brass Contributor

      Mike, I know it's been over two years, but your comment was just what we needed to solve our problem and had previously been having awful search luck!  Thank you kindly!

  • Anonymous's avatar
    Anonymous

    It seems that your groups are hidden by default to show them in outlook you have to change it via Powershell.

    Set-UnifiedGroup -Identity "Legal Department" -HiddenFromAddressListsEnabled $false

     

    more info here https://docs.microsoft.com/en-us/office365/enterprise/manage-office-365-groups-with-powershell

    • Blagojche's avatar
      Blagojche
      Copper Contributor

      That worked thanks a lot. It's not user friendly practice to make it hidden by default when, Microsoft has disabled message delivery into personal mailbox folder from group email. 

       

    • Ralph Gillis's avatar
      Ralph Gillis
      Copper Contributor

      Some Groups are in the Outlook list and some are not.  And that is true on PCs in my office, home and laptop.  If the default was not visible, how could some be visible and some not? 

      • MikaelBohlin's avatar
        MikaelBohlin
        Brass Contributor

        Ralph Gillis 

        It depends on how the groups was created.

        A O365 group created in the Teams client will automatically be hidden in Outlook (groups) and the Exchange addressbook.

        O365 groups created in any other tool will NOT be hidden anywhere, not even if it created in the Teams Admin portal.
        So groups made in Outlook for PC, Outlook Web Access, Exchange Admin portal, Azure AD Groups, etc - the list grows long. All these groups will be seen in Outlook per default.

    • Tim Hunter's avatar
      Tim Hunter
      Iron Contributor

      Deleted

       

      Hi Paul,

       

      Thanks for your reply! I did double-check and I am using cached mode. I will look at the Powershell option also.

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