New! Jira Bot for Microsoft Teams

We are proud to announce the launch of the third party app Jira Cloud Bot integration for Microsoft Teams. Jira is built for every member of your software team to plan, track, and release great software. Jira Cloud bot enables team members to easily find issues, assign them to team members, make edits, log time against an issue, watch/unwatch and vote/unvote on the issue.


You can start the conversation by mentioning Jira Cloud bot in the channel scope. In personal scope you do not need to mention the bot. You can start by searching for the work item using keywords or mentioning the direct action (ex: log) for the work item. From search results, selecting the work item you were looking for will open an actionable card which provides a quick summary of the along with several actionable options like assign, log work, watch etc. Edits made to the work item will refresh the work item card in its place. For example, If you update the priority from low to medium, work item card will refresh in place to who new priority.




Jira Cloud Tab Updates

Jira Cloud Tab has also been updated in this release.


Jira Cloud personal tab or channel tab gives you access to all your work items in Teams itself – items assigned to you, reported by you as well as access to your customized filters. In personal tab, you can also filter on work items based on their status.


‘Create Issue’ functionality allows you to create a Jira work item from Teams itself. You can choose the project and work item type that you want to create and provide additional details (Summary, Description, Assigned To). Jira Cloud tab gets refreshed in place to show your work item in the list.


Clicking on a work item will open the description view that provides additional details about the work item like status, priority etc. at the same time enables you to change summary, description, Assignee, Status, Priority. You also have an option to comment on the work item from description view.  


Jira Create_Small.gif


Jira Cloud Bot and Jira Cloud Tab for Microsoft Teams are available for download in Teams AppStore. Details for purchasing and licensing Jira can be found here

Occasional Visitor

Got me all excited, except the title should actually be: "New! Jira Cloud Bot for Microsoft Teams". No love for on premises JIRA.

Occasional Contributor

It would be nice for the on-premise version to get some love, too. In fact, sometimes it looks like Atlassian is slightly ambivalent what their roadmap is for either. Cloud does a bunch of things on-premise doesn't do. The on-premise is there because they have a lot of customers who, well, want on-premise. Yet the JIRA mobile apps ignore on-premise completely. This one ignores on-premise completely as well.

@Doug Haws- I tested this latest connector with Jira OnPremise.   The answer is outbound (from Jira) notifications work.  So, you add the app to teams, and go into jira settings, webhooks and add the URL.   Now when you create an issue in jira - it can send that to the team.  The team can hit the view jira button and it will open it in jira.

The issue - all the cool stuff - clicking the little jira button under the chat box - doesn't work.  That part is coded to require logging into a cloud instance - and you're right leaves us all high and dry especially considering that Atlassian and Slack announced a partnership to develop tighter integration.  

If only VSTS was halfway as cool (and useful to the entire org) as Jira is.


Regular Visitor

I am currently consulting for an investment management company in the UK and they have an on premise instance of Jira, whilst they are moving to Teams, not being able to integrate with a private hosted Jira is a blocker and they may move to Slack if its not forthcoming.



Thank you for your feedback. I will reach out to our engineering teams to find out the if there is a plan for supporting on-prem instance of Jira and what is the timeline. 

Occasional Visitor

so, this does not show up in the store - how come?

Regular Visitor

When I try to connect my own test tenant, once the Jira bot is installed in Teams and I then click the Authorize in Jira, it goes to a dead link?



Frequent Visitor

It does not seem to be available on store for me? I am using MS Teams free version.



The Jira Bot that seems to be available behaves very differently than what is in the gif. The only feature that it supports is searching through the tickets. It also does not have any of the buttons on the tickets that it does link.


Screen Shot 2018-08-02 at 5.06.55 PM.png

Occasional Visitor

@Mark Jones I think you need the app installed on jira too. I had the same problem and after some trial and error it seems to be working now.





@Wesley MorrisThat's not correct.  On Jira's end you only need Webhooks setup.  There is a paid app available for Jira in its marketplace that helps create webhooks, but any Jira administrator can create a webhook.