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Microsoft

Microsoft Teams Room app update 4.0.105.0 is now rolled out via Windows store. This app update includes various client and service features for Microsoft Teams Room devices.

App rebranding to Microsoft Teams Room

Skype Room System V2 app is now rebranded to “Microsoft Teams Room” as announced previously in this blog post. This rebranding brings room devices a step closer to alignment with Teams calling and meeting experiences and makes UI consistent across Teams clients for all your users. Apart from name changes in the store, this update brings Teams brand color, iconography and theme to Microsoft Teams Room devices.

 

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Theme updates

With this update, Microsoft Teams Room devices console are updated to Microsoft Teams look and feel and themes only apply to Front of room displays but not on meeting room console. This greatly enhances readability of controls on the console as well as make sure color-contrast requirements for accessibility are met. We understand company branding on the console is important to our customers and we will enable adding company logo on console in future releases.

 

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In meeting call controls

In meeting call controls for Teams calls/ meetings are now updated to using same familiar universal bar as in Teams PC/ Mobile clients. Please note that this is a Teams service-based rollout and doesn’t require client build 4.0.105.0. However, we recommend updating to newer client build so you can get latest Teams client bug fixes and updates.

 

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Rate my call

We are also rolling out a call quality rating experience similar to the PC and mobile Teams clients after a call or meeting so you can let us know how your call went. This is a great way for participants to provide feedback about the quality of the audio and video of their calls and meetings to your company’s IT and to Microsoft. Microsoft uses this data to ensure that we continue to provide high quality calling and meeting experiences across the ecosystem of Teams personal and shared devices. This dialog dismisses automatically after few seconds if no rating was provided.

 

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Microsoft Whiteboard support

We have also completed the rollout of Microsoft Whiteboard across Teams client including Microsoft Teams room devices. Microsoft Teams Rooms can now receive and render Microsoft Whiteboard on the front of the room displays when shared from PC/ Web/ Mobile Teams client. Support for starting a whiteboard session from Microsoft Teams Rooms will be added in future releases. If you have /or add touch front of room displays you can contribute to the shared Microsoft Whiteboard in the room to collaborate with remote participants.

 

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To ensure you can use Microsoft Whiteboard in Microsoft Teams Rooms, make sure Microsoft Whitebaord Web is enabled for your tenant. Instructions here

 

In order to configure a front of room display as touch device (provided the display supports touch), you should login using Administrator account on Microsoft Teams Rooms device and then use settings for “Calibrate the screen for pen or touch input” to calibrate additional touch displays in the room.

 

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Windows 10 version 1809 update

We are doing intensive testing of our software across our meeting room hardware to ensure a high quality reliable experience, therefore we  do not recommend updating Microsoft Teams Rooms devices to Windows 10 Version 1809 due an compatibility issues found with Microsoft Teams Room client. We are actively testing Windows 10 Version 1903 and support for 1903 will be added in future releases.

 

Let us know what you think!

Try the new features on your Microsoft Teams Room and provide feedback via User Voice or vote for existing ideas to help us prioritize the requests. We read every piece of feedback that we receive to make sure that the Microsoft Teams Room experience meets your needs.

https://aka.ms/mtruv

 

- Sohail Tariq, Program Manager, Microsoft Teams Rooms

174 Comments
Occasional Visitor

Hi There, Thanks for the update. Is there an updated Photoshop template for the theme? 

Frequent Contributor

Will you be adding the option to switch between cameras on Teams calls soon? It works on S4B calls, but Teams only calls only let you turn the active camera on or off by clicking the camera logo, and there's no option to switch to the other one. Our conference room has one camera that faces the podium and another one that faces the audience. Depending on the meeting format we need the option to switch to one or the other. It's not user friendly to make them change the default camera in the MTR settings before every meeting.

 

Vote for this on UserVoice: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37328884-support-for-more-than...

Frequent Contributor

Can you elaborate on what the "Layout" button does? I had 3 callers in a test meeting and this button was still greyed out. What "layouts" does it cycle through? How many need to be in a call to be able to use it?

Occasional Visitor

Do you have any information about when the native Teams API for Attendant Consoles will be released?

Microsoft

@Jamesau You can continue to use current template for Theme as available at https://docs.microsoft.com/en-us/MicrosoftTeams/room-systems/xml-config-file#custom-theme-images.

Microsoft

@Paul Youngberg Thanks for upvoting multi-camera support on user voice. Multi-camera switching in Teams and other Video camera features such as PTZ options are in plans for later this year. We expect these to land early CY2020. 

To answer your question on Layout button in meetings call controls, this is used to switch between Gallery+Content or Content Only layouts in case of single front of room display. The control enables when someone in the room or a remote participant shares content in the meeting. For dual front of room setup, the button changes to switch screens to enable swapping content and gallery screens between two displays. We plan to add more layout options in the future. 

People gallery today is dynamic and shows 2x2 grid for participants, this will be refreshed to 3x3 in future and will add more controls like spotlight and options  to pin participants on front of room display. Please stay tuned. 

Microsoft

@Clarky What do you mean by Attendant Consoles Teams API? Could you please help me understand the scenario so I can provide information you are seeking.

For Microsoft Teams Rooms, we have plans for client side API to provide room and call status etc. so that hardware OEM partners can use that to show status on displays outside the room. We will confirm timing for release around October 2019 on this. Is this the information what you are looking for? 

Occasional Visitor

To be specific - we use Landis - Call Attendant Pro for Skype for Business and we cannot decommission our Skype for Business Servers because Call Attendant Pro will not work natively with Microsoft Teams.

 

What I have read is that Landis, and other Attendant Console creators like Cisco are waiting for the same API to be released from Microsoft.  Currently Call Attendant Pro allow attendants to be moved to Teams and running Teams client together with their software, but calls will be handled by a Skype server.

 

This is the API I am referring  to.  I hope this makes sense.

Visitor

Hi, do you plan to increase the size of local camera PIP window? It is almost not visible if you sit far from the display.

Senior Member

Hi,

is there any way a user can change the microphone source or the output speaker without knowning the admin password (to change it in the settings)

It would be great a user could change it before the meeting starts if necessary. We have a plug and play microphone with a speaker, but sometimes it is not selected after it is plugged in.

Best regards,

Andreas

Frequent Visitor

Does the "In meeting call controls" include Call / Meeting Recording? If not, do we know when a "Start Recording" button is coming to Teams Room Systems?

Occasional Contributor

@Sohail Tariq 

 

When you mention this;

 

"To answer your question on Layout button in meetings call controls, this is used to switch between Gallery+Content or Content Only layouts in case of single front of room display. The control enables when someone in the room or a remote participant shares content in the meeting. For dual front of room setup, the button changes to switch screens to enable swapping content and gallery screens between two displays. We plan to add more layout options in the future. "


It seems like some room systems that did get the update to 4.0.105.0 still have the old interface when in a call (does not look like the image posted above), and the layout button still only provides the Content + Gallery, and Content Only options. In Skype for Business you have the additional option of "Gallery". This basically means a user HAS TO unplug the laptop if they do not want to show content locally. Can you shed some light if the new interface roll-out mentioned above will provide the Gallery layout option which Skype for Business Room Systems still have?


Thanks,

 

Tim

Occasional Visitor

Is there an ETA on when the in-meeting call controls will be updated in all tenants to reflect the Teams look?  I've updated to the 4.0.105.0 build, but do not yet set the new controls. 

Microsoft

@aversion the in-meeting experience is delivered via the Teams service and the updated experience is rolling out through our releases process. All meetings should have this experience shortly. 

@Timothy_Guerin see above for your question as well; the 4.0.105 app release enables the new Teams in-meeting interface but not all devices will see this immediately. Secondly, we do not yet have the "Gallery" only option in Teams meetings when content is being shared. This is something we intend to add, along with more layouts, in the future. 

 

@GraemeRoux start / stop recording from the MTR console will be in our next release

 

@ASchott82 we do not support changing audio devices on an MTR between meetings as you describe, and would not recommend this. Plugging and unplugging devices is not a great scenario for an always on, always connected meeting room system

 

@GaborP yes we do plan to make the video preview window the same size as remote attendee video, in a release later this CY

 

@Clarky appreciate your question but Attendant Console capability is specific to cloud phone system / PBX features / scenarios, and not really related to MTR.  So suggest that question is best asked on another forum. 

Occasional Contributor

@Ilya Bukshteyn Thanks for the note. Did you guys have a rough timeline as to when this may be implemented? Our clients are really looking forward to these features as they are used to the Skype experience.

Microsoft

@Timothy_Guerin rough timeline (not definitive) would be Q4 of this CY

New Contributor

Will rate my call show as feedback from MTR account or Person who is submitting the feedback. Can you let us know how the experience will be like and how can get this data from Call Analytics to reach out to end users to figure out whats the issue?

Microsoft

@sukh rehal we have no way of knowing who in the room pressed the star rating on MTR, so it will show as from the room account. The data will be available in the Teams call quality / analytics dashboard.

Occasional Visitor

Anyone else having issues with the Windows task bar showing from time to time while selecting options with the MTR software?  I notice when I select the "Meet Now" option the taskbar briefly shows.  If I select the the Call option the taskbar appeared and stayed in the forefront.  I could even select the Windows button and the programs pop-up would appear.  The 4.0.105 build was installed this morning on this endpoint.

Can this theme on the main screen be set as an option in future releases as we have customers that have set rooms with particular branding and workflow which this does this white on black screen does not suit.

 

As these control panels existing in meeting rooms the most important thing is consistent user experience, so although giving options for these new screens it is vitally important not to remove features that customers use and rely on such as an option such as putting a customized background on the touch panels. training users and getting them to have confidence in a system only to have them changed on upgrade that the customer or integrator are not in control of is not acceptable within the meeting room environment

 

i see there future support for addition of a logo, but can we get the themes back so we can customize this as required as we could before please

Microsoft

@Mattintergrator at this point we are not looking to bring back custom background on the console. We had lots of customer issues with this feature, and it was difficult for customers to set a background which wouldn't interfere with the console UX. We do understand the point of consistent UX and will be very cognizant of that as we continue to enhance and evolve our UX.

Occasional Contributor

Are there any timelines/plans to have Wireless display connection available for Teams Room Systems, to project your laptop screen wireless on a Teams Room device, like is possible for the Surface Hubs?

Microsoft

@Frank Rijt-van Yes we plan to enable wireless content display with MTR. You can do this today in Teams meetings via screen share of course.  Our plan is to enable this outside of Teams meetings as well, building on the BT-based proximity detection we already have, and available in any Teams client (PC, Mac, mobile, etc.).  Unlike Surface Hubs, which use Miracast for p2p wireless display connections with devices which support Miracast, we will be doing wireless display based on the Teams cloud service. 

We hope (not firm commitment) to deliver this capability in H2 CY19.

Occasional Visitor

I like to use a dual monitor setup. So one monitor with the meeting attendees and another with e.g. the shared presentation or whiteboard. Is this possible with teams. Some competitors offer this functionality already. If not yet available are there plans in the short term to add this dual monitor functionality?

Microsoft

@Rene_de_Ruyter with Microsoft Teams Rooms we support dual external monitors, plus the touch console. In Teams meetings we support one monitor having content and one showing remote video. If the content monitor is a touch capable display then we also support interactive digital whiteboarding in Teams Meetings on that display. 

Senior Member
Is this update only available via the Windows store, or will it be pushed via Windows updates?
Microsoft

@jschina the MTR app is a store app.  Updates come via the store, and are also released as a downloadable executable for corporate deployments.

Senior Member

@Ilya Bukshteyn thanks. Do you have any documentation on to set this up? I've been following this guide [https://docs.microsoft.com/en-us/MicrosoftTeams/room-systems/room-systems-v2-operations]. I'm assuming we need to log into the Windows Store for it to work or does it automatically do it in the background?  

Occasional Contributor

@jschina  it should do it automatically.

Senior Member

@Ben Dodson Thank you! 

Senior Member

Is there an updated Recovery Tool download?  When I download it from here: https://docs.microsoft.com/en-us/microsoftteams/room-systems/recovery-tool I get version 4.0.85.

Occasional Contributor

We have started receiving the updates meeting control bar now, is great that it is aligned with the desktop and mobile clients again. 

 

We we have a small touch screen on the way to start demoing FoR touch and whiteboarding. 

Contributor

Any updates on the camera crop issues (widescreen views) mentioned previously, as well as wasting lots of space with non-video participants mixed with video participants?  It's too embarrassing for us to roll out as-is at the moment.  The self view shows a wide camera angle, but video will be automatically cropped and centered when multiple participants are in the room, cutting off people on the left and right (who think they are in the shot because the self view does not do the same thing).

 

Also, any word on a speed dial/favorite link option in the interface, mainly to help facilitate non-Microsoft meeting joins?

 

Microsoft

@Phillip Lyle the cropping fix along with ability to pin video and fit-to-frame video is coming to Teams desktop very soon (its in early rings now), and is also to our alpha mobile app (after which it will roll to beta and then GA). 

Occasional Contributor

@Phillip Lyle we have that same issue as well and causes our users some irritation, particularly when other MTRs are on the line.

 

We have whiteboarding going although we can only initiate it on the web client on a computer, doesn't seem to pick the MS Whiteboard app up in the desktop client - is this expected or do we need to tweak some settings? Seems pretty good though.

 

Do we know if further FoR touch will come to things like powerpoint slide control and annotations?

 

Many thanks!

Microsoft

@Ben Dodson when you have two MTR rooms in a meeting you can also use the video pin feature on MTR (and coming soon to Teams desktop and mobile) to go full screen with video from the remote room.

 

Correct, the whiteboard in a Teams meeting needs to be initiated within a Teams client. This is coming to the MTR console “soon”.  

 

Additional FoR touch features, starting with PPT control, will be coming to MTR in the next few quarters.

Senior Member

When is the "Rate My Call" feature going to roll out? As an admin how do I collect the feedback? 

 

Thanks! 

Occasional Contributor

@Sohail Tariq , could you please ask your team to update SRS application source (https://go.microsoft.com/fwlink/?linkid=851168) so that we can download 4.0.105 version. We use SCCM to manage our 800+ MTR/SRS devices that's why we need the source.

Microsoft

@jschina :  Rate my call is rolling through rings and should land soon across all rings. The call quality data will be aggregated to Teams call quality dashboard.

 

@Pavel Aivazov : msi will be published soon. It’s in pipeline for release checklist. I will post a message as it’s published. 

Senior Member

@Sohail Tariq , thank you!

Occasional Contributor

@Ilya Bukshteyn Thank you for that, interesting to see where touch functionality goes as MTR continues to mature.

 

On the whiteboarding, understood it has to be initiated from a desktop. We can do it via a Teams meeting in a browser but on the Teams Desktop client the MS Whiteboard isn't an option for us. Not sure if it is purely us or others don't see it. Have the app installed on the computer and enabled via on our tenant.

 

Annotation 2019-07-24 190335.jpg

 

Many thanks,

 

Ben

Contributor

I could of sworn that private meetings booked in a room were 'redacted' on the screen.  Is that a bug in this release, or am I thinking all the way back to the SRS v1 ?

Microsoft

@Dustin Halvorson meetings marked Private should show on the MTR console as "Private Meeting"

Microsoft

@Ben Dodson yeah the Microsoft digital whiteboard app is still officially in Beta for Teams, so it has to be enabled at the O365 tenant level first.

Contributor

@Ilya Bukshteyn  ok that's definitely not working for us.  I had three private meetings booked this morning that showed up.  In outlook though it shows as private.

Microsoft

@Dustin Halvorson I just tested it again from my Outlook to my team room, and the MTR shows "Private Meeting" (instead of meeting title) with me as the organizer.

Contributor

@Ilya Bukshteyn  interesting, ill re-book a meeting and test this again.  I'm fairly positive that it showed the details.  

 

 

Edit.........ok, i think i see the problem now.  It is showing as private for all users, except in the room calendar itself.  Perhaps something got changed when we moved from exchange on-prem to exchange online in terms of how private meetings were handled.

Microsoft

@Ben Dodson Microsoft Whiteboard web client needs to be enabled on your tenant. 

Regular Visitor

First I want to say Thank you to Microsoft and the engineers team for creating such an awesome and robust videoconference and collaboration software and devices rooms for todays technology. Is the best I've ever seen coming from lync, sfb, polycom, vidyo, lifesize and cisco systems.

 

Currently we are testing a Lenovo Hub 500 SFB room device and we find a very big issue.

 

When trying to touch "type for a name" field the screen keyboard is not displayed in MTR mode. (in sfb mode it's showed without problem).

 

After trying different solutions we find that the problem comes when the HDMI TV or Projector is Powered Off or disconnected from the Lenovo's hub. After reconnect or Power ON the TV/Projector the Lenovo device must be rebooted and the keyboard is showed again. Very weird. For us is a big problem because we have to do this process before every meeting considering that the TV or Projector are always turned Off when not needed. Another working solution is to connect an external usb keyboard but very unnecessary having a touch screen embebed.

 

1.jpeg

 

The device is up to date in the latest July update MTR 4.0.105.0 and W10 1803 versions:


2.jpeg3.jpeg 

Occasional Visitor

@Dani_Duck I’ve seen this as well using the Crestron Flex hopefully ms fix this as it was a problem in the old build as well.