Forum Discussion
Intune Extension Agent fails to download
Hello,
We are starting to utilize Intune and Powershell scripts to our Windows 10 units. What we are finding is that they are not running. It looks like the Intune Windows Extension is not downloading/Failing and unsure why.
I've attached 2 images, though it looks like within the event Viewer it cannot find the download URL.
Has anyone else ran into this or any suggestions how to fix it?
12 Replies
Hi Ron,
the screenshot has a DownloadStatus of 30 which is "download failed" (compare status table here: https://docs.microsoft.com/en-us/windows/client-management/mdm/enterprisedesktopappmanagement-csp).
I guess the devices are not able to reach the download URL. Can you try to use the ContentDownloadURL in the registry and download the file on a device effected by this problem. Does it download then?
Did you run this in a corporate network with proxy servers, on-premise proxies or manages proxies like ZScaler?
If you have proxies the download might be done in system context where no proxy is set!?
Did you already tried with a direct internet connection without any proxy network device in between?
best,
Oliver
No proxies that I’m aware of.. I’ve set the test unit up on a home WIFI so too eliminate the network and corporate network stuff.
I cannot access the download content page.. it just states the page is unreachable. The URL isn’t accessible or even available. Tried pinging the URL (even from my personal home unit), it not available.
Okay I tried your URL and it seems the content is not available there. I tried a different one from a test device and this one is working. So I guess your tenant provides a URL which is missing the content currently. I'll check if I can contact someone to check this:
Can you double check the URL as the quality is not that good, I tried these both as the first part could be an m or rn
https://pemsua07rcdata.azureedge.net/...
https://pernsua07rcdata.azureedge.net/...
best,
Oliver
