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Driving Adoption

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If you are in the Chicago area, and plan to watch the SharePoint Virtual Summit on May 16th, let's watch it together! We'll be gathering more than two dozen members of the local SharePoint community at the Microsoft Downers Grove office to watch and then

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And don't miss the community discussion on the 17th!


The #CollabTalk tweetjam topic will be "Feedback on the SharePoint Virtual Summit", from 9am-10am PDT. You can find de

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Several community members have posted asking for tips on rolling out adoption trainings and support for end-users. From tips of the day to O365 fairs, creativity seems to be an effective way IT Pros approach adoption. Check out this repository of creative Intranet Adoption videos

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Check out this creative graphic from @Matt Wade! Help your customers think about how the various apps in Office 365 relate to one another. 

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@Maddie Egan great really love them thanks@Ellen van Aken

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These are great! We did an animated sneak peak video and a launch video for our pilot. We hope to do more in 2017.

I consider myself a SharePoint geek, but I play more and more in the larger Office 365 (O365) sphere these days. In doing so, I’ve noticed that O365 as a concept is difficult to explain… both to IT folks and the everyday workers who are expected to use it

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Glad you posted this here Wade. Being a big fan of both Science and Office 365 I enjoyed and shared this around.

It's so hard to accurately portray everything because a lo... Read More

Announcing tomorrow night's Sydney O365 Business User Group which is focused on Building Better 'Teams' by Tom Hiscutt from Engage Squared. 


There's a lot of confusion about where Teams fits into the increasingly cluttered landscape of corporate tools. We'

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How do you measure adoption success?

In the FastTrack Office 365 Adoption Guide, Microsoft lays out an end-to-end view of a successful Office 365 rollout. One of the key steps in the FastTrack deployment guide is defining what success looks like and defin

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Thank you for ths update. Measuring adoption success gives a concrete and measurable insight in what adoption can mean for the business. Therefore, I'm also looking forwa

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This may be seen as a bit pedantic by some, but as we are focussing on MSOL services are we not driving users to consume SaaS, rather than adopting it?  We need to make clear the difference between on-premises license adoption and cloud subscription consu

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Hi @Nigel Horncastle we focused on the topic of End User Adoption all last month, there are some really cool resources from the community you might be intererested in rea

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It depends on the standpoint and audience.
I don't talk consumption with customers - I talk adoption. The term adoption is applicable to cloud or on-premises as those are ... Read More
Best Response

When Adoption Goes Wrong

 

This month, we’ve highlighted best practices and resources—but we also understand adoption is a challenging task and not everything goes smoothly. So let’s talk about the not-so-good. We want to hear what adoption tactics don’t

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Maddie Egan wrote:

When Adoption Goes Wrong

 

Email is often approached as an easy “win” as everyone uses email, and it can be migrated over, mostly as a forcing functio
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Just to add a few things hopefully still relevant to the initial question, though I know Maddie has left the community since.

 

During an extended SharePoint project, to mo

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Training / information on demand can be a really good strategy indeed, Asif. And I agree that it is necessary to provide several resources to inform end users about the c... Read More

One adoption enhancement tactic that never works is end user training. End User Training doesn't work and is a waste of time.

 

 

Here's a quick video I recorded explaining

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I am looking to show the costs associated with non-consumption of O365 workloads. For example, taking the cost of licensing and showing how much an organization is losing when their users don't adopt the technology.

 

Has anybody come across this?

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Starting in May, the Microsoft Tech Community will be putting the focus on Defining What’s Next for Your Cloud. Each cloud journey is unique but for all organizations, there’s a ‘what’s next’ moment. This month, we want to hear how you think about next st

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This April, we're putting the focus on conversations in the Driving Adoption community.  We kick off the discussion with insights from Microsoft research we conducted on IT Pros.

 

Where Does End-User Adoption Start?

End-user adoption is clearly top of m

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Some really good points made by all in this thread.

 

I also want to reiterate the point that a few of you made: adoption is an ongoing process. It doesn't stop after an ev

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I do think many company's assume that because they've already deployed the software, that it's too late to drive adoption...or they assume their first push was all they r

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I've found that any end-user that has control of a process can cause greater adoption of tools as they integrate them into any process changes. Other end-users are likely

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Thanks for these insights @Anna Chu You are telling a story that is dear to my heart. In too many cases change and adoption is seen as a task to begin in the last stage o

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Great topic!

 

Too many organisations fail to fully understand where they and their employees are at when they decide to move to Office 365 in terms of how they work. The f

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Best Response

We are very excited to introduce this week’s Friday Feature— @John White! John is CTO and co-founder of UnlimitedViz, a SharePoint and Business Intelligence services provider and ISV. With over 20 years of IT experience, John has been an MVP Office Server

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We are about to embark on rolling out Skype for Business to one of our clients. To make the change journey more real and practical, I want to introduce a 30 Day Challenge. The purpose of this is to get the end user base to complete an action every day for

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I find it a very interesting approach to getting your people to try features that they otherwise wouldn't be aware of. Do let us know how you've fared, Nilay. I'm working... Read More
I don't know if you've started your challenge yet but we did something similar a few years ago before we rolled Lync PSTN conferencing out to our organization. During the... Read More

In this week’s adoption case study series, we look at two different ‘extreme’ approaches – one organic approach with limited training that encouraged end-users to discover and one that forced end-users into using the new technology.

 

Case Study #3: Organ

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I totally agree that every organization requires a different adoption strategy. Though, I'm pretty curious about the numbers: which organization has what (/ a higher) ado... Read More

There’s a lot of change in the perception of IT pro roles and what activities IT Pros are involved in. The evolution of your role might require you to work more closely with users than you have in the past. Check out this post where FastTrack’s @Sharon Liu

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