Home

Driving Adoption

106 Conversations

Latest Activity

Custom List Message Item

If you are attending Microsoft Ignite 2017, please come to our Office 365 Adoption User Group meetup. It is breakout session 1053. Add it to your Schedule Builder now!

Read More
13 Views
0 Reply

Company Size: ~750 Employees

Industry: Manufacturing

 

The Approach

This organization took a unique approach to end-user adoption and deployed new products like a marketing campaign—starting with end users’ needs. The IT organization first went to end use

... Read More
943 Views
5 Replies

What if you cannot afford to have the one on one training and support to get users to adopt it?  Our struggle is the systems we have in place now work just fine.  It seem

... Read More

When a user is given new software, the first question they usually ask is, "how do I still do my job?" 

 

Similar to @Chandler Milne, I like to think about the job the user

... Read More
Best Response

Love this approach, and the results speak for themselves. We favor a system that we like to call Drip Training (originating from the idea of drip irrigation and drip mark

... Read More

I thought I might share this video that I recorded about how to Drive Adoption.  The topic is specifically around OneDrive for Business, but it really applies to multiple areas.  I hope you find it informative and enjoyable.

Read More
71 Views
2 Replies

Thanks for sharing David and nice comparison with the military world. 

I'm currently encouraging people to use OneDrive and what I notice is that 'rogers innovation theory

... Read More

Hi All,

 

I recently read this article by McKinsey in which the firm states that organizational culture is the most significant self-reported barrier to digital effectiveness. 

The article also mentions that "The executives we surveyed appeared to agree, ran

... Read More
189 Views
12 Replies

What will provide the most amount of value to your users?

Hi Marlon,

 

At my current customer we started with:

 

- Yammer
Social on daily business topics and introducing first steps in Office 365
- OneDrive / Delve
Working with persona

... Read More
Well, Yammer is for sure one option you have for adoption, but you also have Office 365 Groups that are tightly integrated with Yammer and for very dynamic teams you also... Read More

Hello All !

 

As part of an ongoing adoption program on Office 365, we will soon start bi-weekly tips and tricks to our end-users that we have named "2 minutes to Learn".

 

After some brainstorming and research, we have come up with 12 ideas of tips and trick

... Read More
242 Views
5 Replies

I would also consider topics on how to use the plethora of Mobile Apps that Microsoft has added.  From Office to OneDrive to Groups and Teams...these provide a wealth of

... Read More

Hello @Pierrick Barreau , I love meeting people who care about their end users and actually work actively to increase adoption in their organization. 

 

It's a good list of

... Read More

This sounds like a good program in the making.  I like the practical nature of these tasks/tips and that they can be tailored for each group.  

 

One idea, you might have s

... Read More

In a previous conversation thread we talked about driving user adoption through the creation of User Personas and how to identify what type of personas might be needed.  The idea that the larger the group of people/users contained in a particular User Per

... Read More
226 Views
6 Replies

Hi @Damon Sanchez,

Thanks for sharing your UX experience with us!

Have you seen instances where such type of UX Stakeholder Interviews were conducted to define work scenari

... Read More
I'm not a UX designer. But I found your explanation helpful. I need to use the results from interviews to develop Personas, not just to select tech and deliver training. ... Read More

I think we take for granted what life is like when you use Office 365 on a daily basis. I wrote this blog after hearing what sounded to me like a horror story: http://www.loryanstrant.com/2017/07/25/life-after-office-365/

 

Does anyone else have similar sto

... Read More
63 Views
0 Reply

I'm finding Microsoft Teams completely powerful and a real modern communication tool moving forward. I don't like Skype especially since the relese of mobile app with bad UI/UX ever I've ever seen from Microsoft (as I'm believing Microsoft UI/UX Team is t

... Read More
272 Views
6 Replies

Thought you may be interested in this @Thuan Ng - Microsoft Teams & Skype for Business Integration Continues: Will They Become One? from MVP Matt Landis!

Read More

I am in agreement with you. Because of the online meetings via S4B within Teams, there is very little need for S4B by itself, unless you need the calling features. We are

... Read More

Interesting idea.  Maybe that's the way it's going with Teams and Skype convergence, as discussed here and here though Microsoft has said "We don’t think there is a “one

... Read More

I've moved my material from Docs.com to Slideshare https://www.slideshare.net/simondenton

Read More

Thanks for posting this.  We are just starting with a few test Yammer groups.  IT loves it so far except for those who have never used other social media.  Keeping people

... Read More

When we say things like "casting a wide net" in the world of User Experience in most cases this isn't a good thing because it means the wider the net we cast the less we understand about the fish we catch.

 

In the case of O365 Groups we have the power to c

... Read More
239 Views
0 Reply

I consider myself a SharePoint geek, but I play more and more in the larger Office 365 (O365) sphere these days. In doing so, I’ve noticed that O365 as a concept is difficult to explain… both to IT folks and the everyday workers who are expected to use it

... Read More
911 Views
2 Replies
Hi, can I make a Japanese translation of this??
Glad you posted this here Wade. Being a big fan of both Science and Office 365 I enjoyed and shared this around.

It's so hard to accurately portray everything because a lo... Read More


Office 365 has a lot of mobile apps, but what app is available on wat mobile platform ? In this picture I created a nice overview.

Help your users on their Office 365 mobile app journey with this infograph! :)

 

Office 365 Mobile apps.jpg


Visit the original item on my site:
http://cloudhulp.nl/2017/06/office-365-apps-on-mobile-devices-infographic-ios-android-and-windows-mobile-june-update/

Read More
110 Views
2 Replies

Thank you for this, this is indeed a nice overview!

 

I've installed most of these apps on my phone, but I've also noticed that I hardly ever use them. The only one I use a

... Read More

As one of my users pointed out yesterday "why have an app when can do the same thing in a browser?" I've uninstalled all the Office365 apps to see if I can just use the b

... Read More

Watch this video to learn about recent Office 365 enhancements and innovations. In this June edition, you’ll explore the following topics:

 

  • OneNote
  • Office 365 ProPlus
  • OneDrive
  • SharePoint
  • Yammer
  • Office 365 Adoption Pack

 

Viewing options:

... Read More
218 Views
3 Replies
I'm loving these videos, thanks for doing them every month!
Best Response

This April, we're putting the focus on conversations in the Driving Adoption community.  We kick off the discussion with insights from Microsoft research we conducted on IT Pros.

 

Where Does End-User Adoption Start?

End-user adoption is clearly top of m

... Read More
3,262 Views
11 Replies

@Sharon Liu just posted about driving adoption by first asking the users what their needs are. She talks about how successful adoption within organizations often happens

... Read More

Some really good points made by all in this thread.

 

I also want to reiterate the point that a few of you made: adoption is an ongoing process. It doesn't stop after an ev

... Read More

I do think many company's assume that because they've already deployed the software, that it's too late to drive adoption...or they assume their first push was all they r

... Read More

I've found that any end-user that has control of a process can cause greater adoption of tools as they integrate them into any process changes. Other end-users are likely

... Read More

Thanks for these insights @Anna Chu You are telling a story that is dear to my heart. In too many cases change and adoption is seen as a task to begin in the last stage o

... Read More

What about driving Office 365 adoption with external data integration and document sync? 100+ local and cloud-based sources can be seamlessly integrated - with the full feature set of SharePoint Online, as views, search / delve, forms, change notification

... Read More
62 Views
0 Reply

It's great to see Adoption being brought into Office 365 Saturday.  Sydney is on this weekend but it is travelling around Australia for those interested. It' free and has some great speaker who regularly chat here including myself. http://meetu.ps/37Sfjp

Read More
89 Views
0 Reply

Check out the infographic below for a user-level intro to how Office 365 Groups work. This is only a small part of it, so I suggest reading the full infographic. And share with your users!

O365 Twitter Post.png

 

 

 

 

Read More
227 Views
1 Reply

This is a great infographic on Office 365 groups.

If you are in the Chicago area, and plan to watch the SharePoint Virtual Summit on May 16th, let's watch it together! We'll be gathering more than two dozen members of the local SharePoint community at the Microsoft Downers Grove office to watch and then

... Read More
127 Views
1 Reply

And don't miss the community discussion on the 17th!


The #CollabTalk tweetjam topic will be "Feedback on the SharePoint Virtual Summit", from 9am-10am PDT. You can find de

... Read More

Several community members have posted asking for tips on rolling out adoption trainings and support for end-users. From tips of the day to O365 fairs, creativity seems to be an effective way IT Pros approach adoption. Check out this repository of creative Intranet Adoption videos

... Read More
766 Views
3 Replies

Check out this creative graphic from @Matt Wade! Help your customers think about how the various apps in Office 365 relate to one another. 

Read More

@Maddie Egan great really love them thanks@Ellen van Aken

Read More

These are great! We did an animated sneak peak video and a launch video for our pilot. We hope to do more in 2017.

Announcing tomorrow night's Sydney O365 Business User Group which is focused on Building Better 'Teams' by Tom Hiscutt from Engage Squared. 


There's a lot of confusion about where Teams fits into the increasingly cluttered landscape of corporate tools. We'

... Read More
111 Views
0 Reply

How do you measure adoption success?

In the FastTrack Office 365 Adoption Guide, Microsoft lays out an end-to-end view of a successful Office 365 rollout. One of the key steps in the FastTrack deployment guide is defining what success looks like and defin

... Read More
635 Views
2 Replies

Thank you for ths update. Measuring adoption success gives a concrete and measurable insight in what adoption can mean for the business. Therefore, I'm also looking forwa

... Read More

This may be seen as a bit pedantic by some, but as we are focussing on MSOL services are we not driving users to consume SaaS, rather than adopting it?  We need to make clear the difference between on-premises license adoption and cloud subscription consu

... Read More
231 Views
2 Replies

Hi @Nigel Horncastle we focused on the topic of End User Adoption all last month, there are some really cool resources from the community you might be intererested in rea

... Read More
It depends on the standpoint and audience.
I don't talk consumption with customers - I talk adoption. The term adoption is applicable to cloud or on-premises as those are ... Read More
Best Response

When Adoption Goes Wrong

 

This month, we’ve highlighted best practices and resources—but we also understand adoption is a challenging task and not everything goes smoothly. So let’s talk about the not-so-good. We want to hear what adoption tactics don’t

... Read More
409 Views
7 Replies

Maddie Egan wrote:

When Adoption Goes Wrong

 

Email is often approached as an easy “win” as everyone uses email, and it can be migrated over, mostly as a forcing functio
... Read More

Just to add a few things hopefully still relevant to the initial question, though I know Maddie has left the community since.

 

During an extended SharePoint project, to mo

... Read More
Training / information on demand can be a really good strategy indeed, Asif. And I agree that it is necessary to provide several resources to inform end users about the c... Read More

One adoption enhancement tactic that never works is end user training. End User Training doesn't work and is a waste of time.

 

 

Here's a quick video I recorded explaining

... Read More

I am looking to show the costs associated with non-consumption of O365 workloads. For example, taking the cost of licensing and showing how much an organization is losing when their users don't adopt the technology.

 

Has anybody come across this?

Read More
80 Views
0 Reply

Starting in May, the Microsoft Tech Community will be putting the focus on Defining What’s Next for Your Cloud. Each cloud journey is unique but for all organizations, there’s a ‘what’s next’ moment. This month, we want to hear how you think about next st

... Read More
54 Views
0 Reply