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I designed an OS-tan mascot for Microsoft PC Manager! (PC Manager-tan)
Hello! I’m a huge fan of Windows 11 and a daily user of Microsoft PC Manager. Since the app is so incredibly light and useful, I thought it would be fun to give it a face. So, I designed an "OS-tan" style mascot character for it: "PC Manager-tan"! I wanted to share my concept art and ideas with the community. Here are some of her design details: [Design Inspiration & Colors]--------------------------------------------------------------------------------------------------------------- Signature Colors: The green and blue color scheme is heavily inspired by the official Microsoft PC Manager logo. Hair Details: She has a blue 'ahoge' (cowlick) and a blue heart hairpin to represent the distinct dots in the app's logo. Outfit: A Full-Body Style energetic cleaning assistant wearing a cozy cable-knit sweater, a green plaid skirt, and round glasses. Slogan: "We'll clean up your PC for you" [Her Equipment & Skills]-------------------------------------------------------------------------------------------------------------------- Digital Broom (Boost): Her main tool. With one click, she aggressively sweeps away unnecessary RAM usage and temporary files. Sandbox Claw Glove (Security): A mechanical claw she uses to safely catch malware and inspect system health. AI Utility Bag: A handy bag filled with all the convenient AI tools she needs to assist the user. I had a lot of fun making this, and I hope you guys like her! What do you think? It would be amazing if the MS dev team actually saw this! 😂How we’re using Microsoft 365 to reduce merchant QBR prep from hours to minutes
Hi Champions, I wanted to share a practical adoption pattern we have been working on for account teams that prepare recurring customer or merchant business reviews. One workflow we kept seeing was quarterly business review prep: an account manager starts with a CSV or TSV export, then manually rebuilds similar scorecards, summaries, PowerPoint slides, and follow-up notes for many accounts. It is important work, but a lot of the prep is repetitive. We built https://marketplace.microsoft.com/en-us/product/WA200010195as a Microsoft 365 agent to explore how much of that workflow can stay inside the tools business users already use. The current workflow is: - Start from a merchant performance export in CSV or TSV format, either from OneDrive or pasted directly in chat. - Generate executive QBR scorecards for one merchant or multiple merchant accounts in a batch. - Include payments-oriented metrics such as transaction volume, authorization rate, top decline reason, chargeback rate, interchange downgrade, and loyalty spend lift. - Create a PowerPoint scorecard for each account. - Organize the run in OneDrive with an index, per-account status, and an optional ZIP bundle. - Draft a follow-up email that the user can review and send from Outlook. The adoption lesson for us has been that Copilot and agents land best when the workflow is narrow, familiar, and already painful. “Prepare this quarter’s account reviews from the export I already have” is much easier for business users to understand than a broad AI promise. I would be interested to hear how other Champions are approaching similar recurring review workflows. Are your teams using Microsoft 365 Copilot or agents for business-review prep, customer success workflows, sales/account planning, or operational reporting? For anyone curious, the app is listed on Microsoft Marketplace here: https://marketplace.microsoft.com/en-us/product/WA200010195.Copilot Chat Adoption Feedback : Model Selection Governance and Prompt Library Reusability ?
Hello, As part of several Microsoft Copilot adoption projects that I am currently leading across different organizations, two questions frequently come up from both users and administrators. The first concerns the ability to lock or enforce a specific model in Copilot Chat for certain use cases. Several customers would like to guide users toward a particular model when working on specific scenarios (Opus for example) that require a certain level of reasoning, behavior, or response quality. To date, I have not found any official documentation or roadmap information indicating whether this capability is planned. The second concerns the Prompt Gallery / Prompt Library. Saved prompts are very useful for starting a conversation, but they do not appear to be reusable directly within an ongoing conversation. In several business scenarios, users would like to chain multiple approved prompts within the same conversation in order to preserve context while applying different working methods, analysis steps, or processes. Are there any planned developments regarding these two topics? The ability to lock or enforce a specific model in Copilot Chat. The ability to use prompts from the Prompt Gallery / Prompt Library during an already active conversation. I have not found any official information on these topics in Microsoft Learn documentation or in the Microsoft 365 roadmap. However, these capabilities seem likely to facilitate user adoption and help standardize usage patterns across organizations.
New Outlook user adoption
Hi everyone! Apologies if this has already been posted a million times (I did search!) We’ve been holding off on making the new outlook available to our users - using GPO settings and InTune configuration policies to disable ‘try the new outlook’ toggle. Since we’ve started upgrading to Win 11 more and more people are getting their hands on it with mixed reviews. Very ‘Marmite’ (either love it or hate it!) We are now just going to give in and let users switch to the New outlook should they wish to - with some comms about the new features, but also what’s missing and what’s coming soon. Just wondered if anyone else had done similar? How did it go? What resources and training did you provide? Interested to hear! Thanks, Alex
Customer Expansion Opportunity Blocked by Licensing Transition Policy
Where do we get assistance when Partner Support resources are Policy blocked: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } We have a 26-user Financial Services customer in CA currently annual licensed on Microsoft 365 E3. The customer wishes to modernize and expand its Microsoft investment through: Microsoft 365 Copilot adoption Expanded security capabilities Additional Purview workloads SharePoint storage expansion (5TB) Migration from competitor ShareFile to Microsoft 365 The resulting solution increases Microsoft's footprint, strengthens customer security posture, and displaces a competitive platform. However, the customer's economics require transitioning from Microsoft 365 E3 to Microsoft 365 Business Premium. Current guidance received through Partner Support is that E3 to Business Premium represents a downgrade and therefore is not permitted. Business Impact The current position creates a conflict between policy enforcement and customer growth objectives. Without flexibility: Customer may delay adoption of Copilot. ShareFile displacement opportunity is reduced. Microsoft security expansion is reduced. Customer perception of Microsoft licensing flexibility is negatively impacted. With flexibility: Customer remains on Microsoft platform. Security posture improves. Additional Microsoft workloads are adopted. Competitive platform is displaced. Annual Microsoft revenue increases materially. Customer Profile Industry: Financial Services User Count: 26 Eligible for Business Premium user limits Existing Microsoft customer Strategic security and compliance requirements Requested Guidance We are requesting executive review of a licensing path that enables: Transition from E3 to Business Premium. Expansion into Copilot. Expansion into security and compliance workloads. Migration from ShareFile into SharePoint. Our goal is not cost reduction but overall Microsoft platform expansion and improved customer outcomes.
Organizing Multiple Shared Inbox's
Multiple people in Multiple shared inboxes within the organization. How do you keep them organized, what works, what doesn't work? We have color coding/tags that mean certain things for different inboxes which doesn't work when it is one person working out of multiple inboxes. For Example: Joe is in three shared inboxes, but each inbox has the color red tagged for different things. Joe can't save red as multiple things. Also, do people tag who is working on what and then move to their personal inboxes, or leave them in the original inbox until it is resolved and then move to a completed folder.Measuring success in Microsoft 365 & Copilot adoption
As a student Microsoft 365 Champion, I’m starting to notice that successful adoption isn’t just about enabling tools — it’s about how adoption is measured and guided. In my learning, simple analytics (usage trends, engagement patterns, feedback loops) combined with tools like Power BI seem to make a big difference in understanding what’s actually working and where support is needed. I’m curious — for those working on Microsoft 365 or Copilot adoption, what KPIs or signals have you found most useful beyond basic usage counts?
