In the classic Outlook I can add Inbox folders of shared mailboxes to Favorites, easily detecting and accessing new emails sent to any of mailboxes I manage.
In the new Monarch Outlook, this is no longer possible as only my personal folders can be added to Favorites.
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💥This is now rolling out: https://www.microsoft.com/en-us/microsoft-365/roadmap?featureid=388913. I have it in my Outlook (new) and it works:
I can confirm that it works for me as well in (New) Outlook.
However - it's still missing on Outlook on Web (!).
it is unbelievable that we hat to vote for this one. W T F are u doing in Microsoft?
You gotta love Microsoft... any other company would release a new product with new features and QOL improvements. Microsoft releases their products with less features than previous versions and drastic QOL reductions. Way to go.
Have to give them credit, though. They always hide simple tasks (in a dialog box) behind more and more complex layers of menu -- eventually back to the original dialog box. You have to be extremely creative to make simple things that complex. :D
It looks like there is light in the tunnel:
https://www.microsoft.com/en-us/microsoft-365/roadmap?featureid=388913They've been pushing that go live date back for the last year... at this point I won't believe until AFTER its been rolled out.
I’ll believe it when I see it. I would love for this to happen but they also claimed it was rolling out in November and have been promising this feature for over 2 years. 😅
Yesterday I warn our users that MS will start to push the "new" outlook in the next few weeks. So I suggest them to explore it, but already 4 users asked me how to add their shared mailboxes to favorites. Just googling it, and I see people complaning about it since the first build of that "new" Outlook. How MS did not fix that largely used feature is a mystery or...provocation on a monopolistic position?
State governments use resource accounts shared with others. I can't efficiently monitor 5 resource accounts with the new Outlook and switched back to the old. Outlook is already terrible without the ability to label messages; it just gets worse! Hate using it.
I don't know when they resolved it, but it is now working for me. Everything takes longer to get to GCC, but it is finally working here.
I did upgrade from O365 to M365 a few months ago. That may have been part of the difference. Maybe.
Agreed, a function needed to be added to Outlook, Favorites allowing Shared Mailboxes
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=388913
Rollout Start: October 2024
Customers will have the ability to add shared folders to their favorites. This enhancement offers users increased flexibility and convenience, allowing easy and quick access to important shared content directly from their Favorites list. #newoutlookforwindows
- Feature ID: 388913
- Added to roadmap: 3/26/2024
- Last modified: 6/19/2024
- Product(s): Outlook
- Cloud instance(s): GCC, Worldwide (Standard Multi-Tenant), GCC High, DoD
- Platform(s): Desktop, Web
- Release phase(s): General Availability, Targeted Release
Very key feature completely missed by Microsoft once again. Please get this one added as soon as possible.
The faster you get this feature on, the more people might be willing to use it.
