KonstantinPawlow's avatar
KonstantinPawlow
Copper Contributor
Mar 04, 2025
Status:
New

Error 50001 when registering Microsoft 365 Developer Sandbox

Hello, I'm trying to register a Microsoft 365 Developer Sandbox, but I keep getting an error:
"We can't continue with the signup process right now due to an internal server error. Please try again later."
MS-CorrelationId: 00000000-4e76-46c6-a166-e8f32033ce4f
Code: 50001.

I tried different phone numbers (Germany +49, Ukraine +380), different browsers, and devices, but the issue persists.

How can I solve this problem? Is this a temporary issue, or do I need to contact support?

Thank you!

  • Kallepan's avatar
    Kallepan
    Copper Contributor

    I’ve encountered a similar issue and followed the same troubleshooting steps (tried both Safari and Chrome, cleared the browser cache), but the problem persists.

    I also used the “Report errors” function at the bottom of the page (mailto:email address removed for privacy reasons) to report the issue. I’m currently waiting for a response and will update this thread once I hear back.