Using Apple Pencil will shut down RD client when connecting to the remote computer. This
situation happens after updating the app today.
51 Comments
- SpringboxCopper Contributor
- SoupraTTCopper Contributor
HI MIcrosoft, can you please let us know when this issue is going to be fixed. Sounds like Remote Desktop has somehow disabled the Apple Pencil function WITHIN the Remote Desktop.
- RusdmaCopper Contributor
I join to conversation - after upgrading to 10.4.4, apple pencil stopped working only with this application in remote desktop mode.
iPad Pro 5gen
ipadOs 16.1
apple pencil 2 gen
- SpringboxCopper Contributor
Hi John_Spencer, Will you be able to finally fix the issue?
- Matthias_BormannCopper Contributor
We have the same problem on different iPads (iPad Air, iPad Pro, iPad) and with Pen and Pen 2.
We had RD Client 10.4.3 installed and the pencil worked fine. Then I updated to version 10.4.4 and instantly after this update the pencil stopped working in the rd client app (only in this app).
I could reproduce this problem on other iPads after updating them from 10.4.3 to 10.4.4.
Apple pencil support was mentioned as a new higlight in the update description. I am confused because the pencil already worked in older version - but not in actual version 10.4.4.
- Williamw845Copper Contributor
To follow up on my earlier post, I, like the others, am not experiencing a crash either. The Apple Pen works on everything EXCEPT the RD. I am using a 2nd Gen Apple Pencil on a 5th Gen iPad Pro. I am using Microsoft Remote Destkop v10.4.4. There is definitely a glitch somewhere and we hope you can find it quickly
- SoupraTTCopper Contributor
I concur. My Apple Pen 2 does NOT work in the RD Client since the app was updated. Using 2020 Apple IPad Pro. The pen works with the button at the top of the screen which changes keyboard etc. but NOT within the remote session.
- andreakbussCopper Contributor
No crash here. The apple pens works with the settings part of the remote client but once I am in the session the pencil no longer works but it does respond to my finger. Have also tried other pencils.
Remote Client v. 10.4.4
iPad Air 4th Generation (But have tested on several other ones and same outcome)
OS: 16.1
Apple Pencil 2nd generation.
- SpringboxCopper Contributor
Apple Pencil: 2nd Generation
iPad Pro 3rd Generation
iPasOS: 16.1
- John_SpencerFormer Employee
Hi Springbox,
What generation/model of iPad are you using, what generation of Apple Pencil are you using, and lastly what version of the RD Client are using - you mentioned Apple Pencil worked perfectly for me with the last iPad version were you referring to the last RD Client version?