Since version 10.7.4 or 10.7.5 whenever our macOS users try to connect to a server behind our load-balanced RD Gateway the connection fails and caused the account to be locked out on the host server. The error message indicates the account is locked because of too many login or password change attempts. If we use the Windows or iOS RDP clients everything connects fine.
2 Comments
TaniaMariscalMicrosoft
Status changed:NewtoClosed- TaniaMariscal
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.