Since version 10.7.4 or 10.7.5 whenever our macOS users try to connect to a server behind our load-balanced RD Gateway the connection fails and caused the account to be locked out on the host server....
TaniaMariscal
Microsoft
MicrosoftWe are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.