My organization has seen multiple occurrences where a different user's profile picture/icon is shown besides their own. This has been seen in the OS under Start (lower left corner) as well as in Sett...
TaniaMariscal
Microsoft
MicrosoftWe are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.