BUG: User session is sometimes not removed after session host is stopped
For about 2% of cases when I deallocate the VM of the session host the user's sessions are not removed from the host pool (session host is unavailable but session is still there). This prevents users from starting their personal desktop by logging in as they already have a session in the host pool.
2 Comments
- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
Microsoft
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.