Event details
Managed Service Providers: you don’t need more theory; you need a repeatable playbook. Walk through a practical approach to implementing Microsoft Intune device configuration and policy management that you can apply across customer environments. We’ll focus on building a consistent foundation (configuration profiles, compliance, and access enforcement), then show how to operationalize it: targeting and assignments, role-based considerations, and the reporting signals you can rely on to prove policies are deploying as intended and to pinpoint where they aren’t.
This month's #IntuneForMSPs Community Meetup features guest speaker Joery Van den Bosch, a long-time Microsoft Intune practitioner and MVP, who will share field-tested insights and lessons learned from real customer deployments.
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Registration is not required. Add this event to your calendar and select Attend to receive reminders. Post your questions in advance, or any time during the live broadcast.
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#IntuneForMSPs Community Meetups bring together MSPs, Microsoft MVPs, and Intune experts to discuss top‑of‑mind topics shaping device management today. You'll gain practical insights, explore real‑world lessons learned, and hear invaluable peer perspectives to help deepen your technical skills while exploring ways to grow and differentiate your MSP practice.
Bookmark the Microsoft Intune for MSPs resource guide, your home for all things #IntuneForMSPs, for future session dates and resources to help you on your journey.
19 Comments
- TerjeMonsenCopper Contributor
I agree with the filtering point also. If I target all devices and use a filter to make an application required, then later decide that a specific group of devices should have the same application available instead, that approach does not work as expected because those devices could already excluded by the filter logic. My main takeaway from this is that naming conventions and planning are critical when setting up Intune. A clear structure from the beginning helps avoid assignment conflicts and makes future changes much easier
- TerjeMonsenCopper Contributor
I love to use dynamic device groups just as you mentioned for being able to do autopilot setups more easy. But with multiple departments with different needs this was a bit of a hassle to build dynamic device groups to my needs. So I ended up on creating a logic app that checks a dynamic user group and then adds or removes devices to a device group based on user membership of this user group.
Not sure on how you othe peolpe do this? - danjbBrass Contributor
To answer the training question: a lot of techs would like to have a test/demo environment to learn and try intune things inside. Many people lile to learn in a hands on way.
Could you provide training, and step by step content to show how to set one up? Or provide a full test environment with test VMs to act as test devices?
- danjbBrass Contributor
Tell us about Windows Hello for Business. Usually I don't use the global setting under Intune > Windows > Enrollment ....instead I have been using Intune > Endpoint Security > Account Protection to create a WHfB policy. Am I doing it the right way? I find the tenant/global setting very limited in terms of options.
- danjbBrass Contributor
Why does intune even allow us to create a conflicting policy? Couldn't the intune portal do a quick scan of other policies in the tenant and flag that there's a conflict before we can hit save?
- NickCowleyCopper Contributor
Because you can target policies to different devices/users which may, when combined, cause conflcts. Intune is not aware of a "complete" deployment for a single device so cannot validate and check if any conflicts.
Up to you to resolve conflicts.
Even happens between built-in MS baseline policies.- danjbBrass Contributor
But ...it does become aware right? After the fact, 2 days later, when the device reports back in? Seems like a solvable problem.
- danjbBrass Contributor
You say, don't use "All Devices" or "All Users" - what are the issues with exclusions if we do use them? More importantly, what do you suggest instead if we wish to target all the devices, do you recommend a Dynamic Device Group that includes all Windows Devices excluding personal devices?
- NickCowleyCopper Contributor
This is one recommendation I do not agree with. I use All Devices and All Users with filters for clients with 100k+ devices without any issues as it acts as a "catch all" ensuring nothing is missed.
Also dynamic groups are not as fast to update compared to the All Devices and All Users groups with filters.- danjbBrass Contributor
Thanks, I can see the case for both. As you say we use "All Devices" as it ensures nothing gets missed.
But if you have a few dozen intune policies in place, and you want to create exceptions for all policies for a particular set of devices, does that not mean adding filters/exclusions to multiple policies?
Or is this the perfect time to dig into Policy Sets?
- danjbBrass Contributor
Question: we really struggle maintaining anywhere close to 100% compliant devices amongst the active Windows devices in Intune across our MSP clients. Its been really difficult to confidently turn on compliance-aware CA Policies in Entra as a result. Too many things feel like they can trigger a compliance failure, even small policies conflicts triggered unexpectedly or a device update could cause a Bitlocker noncompliant device, for instance ... so how to move a little closer to 100% or at least 99% in terms of compliant devices?
- Heather_Poulsen
Community Manager
Some questions for you:
- Training - We've heard that you want more of it. How should that training be conducted? Online/direct? Via ISV or distributor?
- Co-sell support - What type of support do you need? What materials or tools would help you?
- Awareness - How can we better inform you about product innovations, new opportunities, and new resources?
- cti564Copper Contributor
As an MSP, we would really love to see Intune Remediation Scripts be available with Intune Plan 1 licensing. Pay walling behind Intune P2 tosses out 95% of our client base using Business Premium. Then we can use CIPP to push script templates across tenants!
- danjbBrass Contributor
Agreed. Remediations should be base functionality available for all Intune plan levels. This is holding us back from using many helpful Remediations
...and in a way this also reduces Intune adoption overall in my opinion.
- cti564Copper Contributor
100%!! Without remediation capabilities, you don't have true device "management".
- Heather_Poulsen
Community Manager
Welcome to our fifth #IntuneForMSPs Community Meetup. If you have any questions -- or ideas about topics for future meetups -- drop them here in the comments.