Copilot in Outlook AMA

We did an initial trial earlier this year and for our legal teams the feedback was they could not rely on it to replace fully reading documents. Too risky for them at that time. However, they were able to use the tool in other parts of their workday.

Hi, same here. I was recently testing Copilot's capabilities in a legal issue where I wanted to summarize email exchanges with a company that sold us a software that was not working properly. The issue reached back to september 2023. Although I promted all the right names and domains that I wanted Copilot to summerize, and that I clearly idicated the timespan on which Copilot should compile the email infos, I needed to cut it in chunks of 3 to 4 months, else it would not be integrated in the summary. I then refed the results in Copilot Word to create a consolidated text. Although the result was good in the end, the steps needed for this to become proper was clumsy.